• Service Desk Analyst

    TEKsystems (Halethorpe, MD)
    … 2 ) 5am-2pm Monday - Friday (In-Office) 1) 6am-3pm 2 ) 8am-5pm Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of experience ... Description The Service Desk Analyst has a very wide array of tasks...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Shift Openings:… more
    TEKsystems (07/31/25)
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  • Client Success Partner

    Public Consulting Group (Annapolis, MD)
    …on use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of… more
    Public Consulting Group (07/01/25)
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