• IT Helpdesk Technician

    Hidden Level (Syracuse, NY)
    …to enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in ... in a timely and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across macOS, Windows 10, and… more
    Hidden Level (05/25/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment of ... operating system and application security patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end-user desktop & laptop computer hardware,… more
    City of New York (05/14/25)
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