- TEKsystems (Nashville, TN)
- …and reliability of IT services across the organization. As a Service Desk Technician , you'll be the first line of support, ensuring timely resolution of technical ... issues and delivering exceptional customer service. Key Responsibilities - Provide first-level support by responding to inquiries via phone, email, voicemail, and callbacks. - Log and manage incidents and service requests using TSSC's ticketing system,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of desktop… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst , you will play ... service and support. Requirements + Proven experience in desktop support, IT helpdesk , or a related role. + Proficiency in troubleshooting hardware and software… more