- Bright Horizons (Bronx, NY)
- …the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- City of New York (New York, NY)
- …but are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone, email, and in-person technical support to ... Familiarity with networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk and asset… more
- Rallye Motor Company (Roslyn, NY)
- …as the first point of contact for users experiencing desktop, laptop, application , and password issues. + Provide technical troubleshooting and resolution for ... equipment, and other peripherals. + Deploy and maintain operating system and application security patches for workstations and thin clients. + Manage user accounts,… more
- City of New York (New York, NY)
- …and in a project team environment, including interaction with application development, network administrators, and storage administrators. - The technician ... required to clearly document technical solutions including software installation, application configurations, and platform schematics - preparing and reviewing… more
- Bright Horizons (NY)
- …the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- City of New York (New York, NY)
- …include but not limited to the following: - Monitoring and managing ServiceNow Helpdesk tickets, emails and calls in a timely manner. - Installing and configuring, ... program. - Assisting users with preliminary identification of computer and application related issues. - Supporting Active Directory tasks, including password… more
- Meta (New York, NY)
- …support and maintenance within the organization's desktop computing. mobile devices and application system environment (whether locally at the Helpdesk or ... remotely) 3. Utilize customer service skills and ensure proper recording, documentation and closure of trouble tickets as you grow your knowledge of IT procedures, products, and services 4. Proficient in new product and service releases to stay on the… more
- MTA (New York, NY)
- …update, and create new content for the internal knowledge base or helpdesk portal to improve accessibility and accuracy of support resources. REQUIRED ... be authorized to work in the United States at the time of application . Students' transcript must be submitted. Equal Employment Opportunity MTA and its subsidiary… more
- City of New York (New York, NY)
- …- Minimum 5+ years of hands-on experience with service desk support with application service desk management ie incidents, service requests and problem management - ... tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with creating IT Service Desk… more
- The Strong (Rochester, NY)
- …oversee the overall technological components of the museum, including application infrastructure, network infrastructure, hardware components, and security controls. ... institutional information technologies. + Provide functional assistance to end users via Helpdesk services. Work with end users to determine best approach to address… more
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