- Robert Half Technology (Syracuse, NY)
- …administration tools such as Apple Remote Desktop and Windows Remote Desktop to ensure seamless operations. * Supervise helpdesk activities to guarantee ... team leadership, and a commitment to delivering exceptional technical solutions that support organizational goals. The ideal candidate will bring a blend of… more
- City of New York (New York, NY)
- …operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong… more
- University of Rochester (Rochester, NY)
- …workstations, software, and peripherals. + Serves as initial point of contact for IT support via Helpdesk ; triages tickets, resolves Tier 1-2 issues, and ensures ... key technical resource for the Customer Technology team, delivering Tier 1-2 support and solutions across hardware, software, and systems. Provides frontline and… more
- City of New York (New York, NY)
- …applications support ( Windows Linux,IOS) - Experience in VM,Azure cloud hosting and support , - Working knowledge of MS IIS,AKS,APIs, Desktop and web based ... Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in… more
- City of New York (New York, NY)
- …systems maintenance/ support for all GSS. Supervise and provide extensive desktop user support with error analysis/troubleshooting for all GSS workstations, ... exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA's… more
- The Strong (Rochester, NY)
- …as a team leader on IT development projects. + 5+ years' experience in desktop support and troubleshooting. + Strong ability to be proactive and excellent ... the technology team to provide secure and reliable technical support , training, and innovation for all current and future...technologies. + Provide functional assistance to end users via Helpdesk services. Work with end users to determine best… more
- City of New York (New York, NY)
- …position include, but are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone, email, and in-person ... technical support to RCDA staff. - Maintain and ...and initiatives as assigned. - Perform new and replacement desktop deployments. - Perform backup/recovery of data using VEEAM.… more
- Colliers Engineering & Design (Albany, NY)
- …or related field (or equivalent experience). + 0-2+ years of experience in desktop support or related field. + Experience IT service management methodologies. ... running smoothly-and making users' days better with your top-notch support skills. Love technology and solving problems? Apply today...+ Serve as the first point of contact for helpdesk inquiries. + Record, track, and document the help… more
- New York State Civil Service (West Haverstraw, NY)
- …Technologist Specialist 3. Preferred Qualifications: * 5 years of experience in desktop support in a networked environment* Excellent knowledge of network ... and resolve complex technical problems. Fulfill oversight/management tasks related to helpdesk operations, working closely with end-user support staff; maintain… more
- Access: Supports For Living (Middletown, NY)
- …8:00AM-4:30PM (40hrs) On-Site Position OVERVIEW OF PRIMARY RESPONSIBILITES: The IT Helpdesk Assistant is responsible for providing effective technical assistance and ... relevant information in the ticketing system. PRIMARY FUNCTIONS: + Provide technical support for help desk calls and create corresponding tickets in the help… more