• Helpdesk Support Technician

    City of New York (New York, NY)
    …ServiceNow Helpdesk tickets, emails and calls in a timely manner. Provide Helpdesk / desktop support for hardware and software computer systems and ... recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or...resolved and provide excellent customer service. - Provide remote desktop and laptop support for DOP staff… more
    City of New York (07/03/25)
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  • IT Helpdesk Technician

    Hidden Level (Syracuse, NY)
    …functionality. + Support cross department projects that relate to desktop support or IT administrative oversight. **Collaborate and communicate ... Syracuse, NY, with local travel between offices required. **Responsibilities:** **Provide first- level technical support across a mixed-OS environment:** +… more
    Hidden Level (05/25/25)
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  • Helpdesk Administrator II

    Lactalis American Group Inc. (Buffalo, NY)
    …and supported by the organization. . Perform hands on fixes at the desktop level , including installing and upgrading software, installing hardware, implementing ... us make an impact. From your PASSION to ours The Helpdesk Administrator II provides support to end-users remotely and desk-side. The individual responds to help… more
    Lactalis American Group Inc. (07/02/25)
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  • Desktop Technician Level IV

    The Research Foundation for SUNY (Albany, NY)
    …The Level IV Desktop Technician serves as the highest level of end-user support , providing expert technical assistance and ensuring optimal service ... DUTIES AND RESPONSIBILITIES: Key Responsibilities: + Provide advanced technical support for desktops, laptops, mobile devices, printers, AV, and peripheral… more
    The Research Foundation for SUNY (06/19/25)
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  • Assistant Director of Information Technology

    Robert Half Technology (Syracuse, NY)
    … deployment, Firewall deployment, Software System, Mac OS X, Microsoft Windows, Remote Desktop Support , Network Infrastructure, SAN - Storage Area Network, ... leadership role in managing complex IT systems and delivering high- level user support . This position ensures the...like Apple Remote Desktop and Windows Remote Desktop . Supervise helpdesk operations, ensuring timely resolution… more
    Robert Half Technology (06/21/25)
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  • Cleared Computer Technician

    Colossal Contracting, LLC (Albany, NY)
    …the customer. Requirements + Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve ... for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment...used from spare parts inventories and adjust inventories to support the performance level required. + Refresh… more
    Colossal Contracting, LLC (05/09/25)
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  • It Support Engineer

    TEKsystems (New York, NY)
    …oriented support role centered on providing first- level technical support towards end user desktop , laptop, mobile device, application and peripheral ... both corporate and residential settings. * Monitor and track support requests in the helpdesk ticketing system,...great communication skills, and great customer service skills. Experience Level Intermediate Level Pay and Benefits The… more
    TEKsystems (06/27/25)
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  • IT Support Specialist

    RiseBoro Homecare Inc. (Brooklyn, NY)
    …EXPERIENCE + High school degree or equivalent required + 2+ years of IT helpdesk support experience in a professional services environment Qualifications It is ... employees including AD account management and computer provisioning + Provide the highest level of technical support to employees locally and remotely +… more
    RiseBoro Homecare Inc. (05/16/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …Respond to requests for technical assistance in person, via phone and email providing first level support for users in the local office as well as remotely ... level technical team dedicated to providing agency staff with the highest level of technical support , dependable service, and timely problem resolution. The… more
    City of New York (05/14/25)
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  • Information Technology Specialist 2 - Hourly

    New York State Civil Service (Rome, NY)
    …unique Level 2, 3 and 4 enterprise issues in helpdesk -based environment.* Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, ... St. City Rome State NY Zip Code 13440 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to… more
    New York State Civil Service (06/24/25)
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