- Alfred University (Alfred, NY)
- …with the Helpdesk Manager, System Administrator, Network Manager, ITS Trainer, and Desktop Technicians to resolve desktop support issues. The primary ... to ensure accuracy in answers. + Coordinate with Toshiba Helpdesk technical support to perform repairs and...up needed emails, etc.). + Provides backup to the Desktop Support team as well as covering… more
- Alfred University (Alfred, NY)
- …and working to develop solutions to developing issues. Also includes backing up Desktop support Microcomputer Technical support Specialist. + Works with ... write and speak the English language at a college level , be capable of performing sometimes complex mathematical calculations,...up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training … more
- Mount Sinai Health System (New York, NY)
- …York, NY 10003 8:30 AM to 4:30 PM Monday - Friday Onsite The Desktop Support Specialist III is a senior level technician who provides an escalated level ... consistency with standards, protocols, and procedures. 6. Provides third level support on incidents and escalates problems...as assigned, requested, or needed. 9. Trains and mentors Desktop support Specialist I and II to… more
- Colossal Contracting, LLC (Albany, NY)
- …the customer. Requirements + Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve ... for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment...used from spare parts inventories and adjust inventories to support the performance level required. + Refresh… more
- Volunteers of America Upstate New York (Rochester, NY)
- …a liaison between agency staff and the MSP for all IT-related issues. + Provide front-line Level 1 support for desktop , laptop, tablet, and mobile devices + ... or equivalent experience in an IT-related field preferred + Entry- level or internship experience in a helpdesk or IT support role SKILLS/ABILITIES: + Basic… more
- Owens & Minor (White Plains, NY)
- …Minimum of 2-3 years of experience in IT support roles, specifically in desktop support or helpdesk environments + Experience with Windows 10/11 ... such as experience, skills, education and location. **POSITION SUMMARY** Desktop Support Analyst within the Owens &...Support Team. + **Diagnose and Troubleshoot Issues:** Offer Level One to Level Three solutions by… more
- City of New York (New York, NY)
- …Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk / desktop support for hardware and software computer systems and ... Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff...AIDE - ASSIGNMENT LEVE - 1020B Qualifications For Assignment Level I: Matriculation at an accredited college or graduate… more
- Regeneron Pharmaceuticals (Troy, NY)
- …IT/OT infrastructure, including but not limited to servers, hardware, communications and desktop support , plus oversight of daily operational activities. + ... experience required including management of a diverse technical team, including Helpdesk , Desktop , Server and Network staff. Experiencing managing vendors… more
- City of New York (New York, NY)
- …systems maintenance/ support for all GSS. Supervise and provide extensive desktop user support with error analysis/troubleshooting for all GSS workstations, ... exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA's… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk / Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
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