- Insight Global (Windsor Mill, MD)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of Help Desk/ Desktop support experience. 3 years of experience working ... Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1...providing guidance, orientation and training on processes, procedures and systems supported by the team. Experience with using ServiceNow… more
- TEKsystems (Rockville, MD)
- …to create and load images. -Proactively monitors and identifies trends and behaviors in systems support and addresses the findings or escalate to other IT team ... escalation line of support for complex IT support issues from helpdesk staff, employees, and...staff, employees, and team members -Monitors, manages, and tests desktop system backups -Processes new hires, employee… more
- M. C. Dean (Annapolis Junction, MD)
- …level agreements. + Support configuration and management of Windows operating systems and install/load operating system software. + Perform desktop ... of the endpoint devices. The position provides Tier 1 helpdesk support and support to...builds for both technical and non-technical audiences. + Train system users and other system support… more
- ManTech (Annapolis Junction, MD)
- …consistent maintenance, configuration, and reliable operation of critical computer systems , network servers, and virtualization environments, upholding system ... critical data and ensuring business continuity during unforeseen events. + Assist with desktop and helpdesk efforts, promptly resolving issues related to … more
- Northrop Grumman (Linthicum Heights, MD)
- …of multi-user computer systems , including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and ... requirements for solutions to problems by means of automated systems . + Recommend and implement system enhancements...End user support experience. + Ability to support tier 2 and 3 helpdesk tickets.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * May coach and provide guidance ... to identify problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other remote access applications… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * May coach and provide guidance ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support ,Troubleshooting **Certifications:**… more
- Link Solutions Inc (Frederick, MD)
- …Analyst will support and manage the functionality and efficiency of desktop computers supporting the PM SMD's operations. The Analyst will provide various ... procedures. + Manages and coordinates a variety of Information Systems projects, such as new system installations...related hardware and software, and standard applications. + Provide helpdesk information and support , determine the cause… more
- NFM Lending (Linthicum, MD)
- …Time Salary Range $19.23 - $21.64 Hourly Description Information Technology (IT) Support Staff provides all desktop computing, hardware, software and peripherals ... hardware, software and network related problems, and work in conjunction with the System Administrator to provide resolution. The IT Support Staff will be… more
- IT Concepts (Landover, MD)
- …deskside support , remote support , and technical and operational support for both Windows and Apple operating systems . Candidates are responsible ... by performing installation, configuration, maintenance, and troubleshooting on VACO personal desktop computers (Windows operating system ), MAC computers (Apple… more