- Insight Global (Hyattsville, MD)
- …Requirements Qualifications: * 2-4 years of helpdesk or desktop support experience * Experience with enterprise ticketing systems * Strong communication ... Job Description Insight Global is hiring Tier 2/3 Helpdesk Support Technicians to provide technical...and familiarity with enterprise IT tools. Responsibilities: * Provide support for Windows 10/11 and macOS systems … more
- TekSynap (Bethesda, MD)
- …Manager. + Five (5) or more years' experience leading a team of 15 or more desktop support technicians providing support for organizations with 1,000 or more ... environments include UNIX, Linux, Windows, and MAC. Similarly, software for system operation, management, and application support varies among divisions.… more
- ARAMARK (Rockville, MD)
- …projects. + Support the Avendra Helpdesk as needed, providing end-user desktop support , A/V setup and support for onsite conferences, new user ... config and setup. + Act as a technical support resource to the Helpdesk for ticket... system change control process + Some after-hours support for systems patching **Secondary Responsibilities** +… more
- ManTech (Annapolis Junction, MD)
- …consistent maintenance, configuration, and reliable operation of critical computer systems , network servers, and virtualization environments, upholding system ... critical data and ensuring business continuity during unforeseen events. + Assist with desktop and helpdesk efforts, promptly resolving issues related to … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * May coach and provide guidance ... to identify problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other remote access applications… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software * May coach and provide guidance ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...problems, investigate causes, and recommend solutions * Provides remote support access through desktop mirroring and other… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …reports. + Monitor for alerts and initiate response procedures promptly. 8. Support System Improvements: + Identify improvement opportunities for network ... and optimization efforts, and documents key configurations to uphold system scalability and mission readiness. The position supports configuration, monitoring,… more
- Kennedy Krieger Institute (Baltimore, MD)
- … support , problem resolution, and service request actions for desktop workstations, laptops, PDA's, software applications, peripherals, and Windows Operating ... to Helpdesk calls relating to computer business applications and general systems issues. **Responsibilities** 1. Collaborates with the Helpdesk to respond to… more
- Jabil (Hunt Valley, MD)
- … to end users across Hunt Valley, Maryland locations, ensuring smooth operation of desktop systems , software applications, and network resources. You will play a ... key role in maintaining system reliability and user satisfaction through timely troubleshooting, clear...+ Minimum of 3 years of experience in IT support or helpdesk functions. + Experience supporting… more
- Oshkosh Corporation (Frederick, MD)
- …capabilities through training, understanding technical/organizational direction, and cross-training. * Support and troubleshoot software applications on desktop ... response and event management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level… more
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