- City of New York (New York, NY)
- …Desk tickets and E-mails in a timely manner. Provide Helpdesk / desktop support for hardware and software computer systems and peripherals. Support and ... IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and peripherals for all DYCD staff at the...Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk / Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...with stakeholders using various platforms including our internal ticketing system , email, phone and screensharing; - Troubleshoot issues by… more
- New York State Civil Service (Albany, NY)
- …in VDI (Virtual Desktop Infrastructure) * Extensive experience with desktop hardware, software applications, operating systems , and networking connectivity ... with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment; and liaise with third-party support and… more
- New York State Civil Service (New York, NY)
- …in VDI (Virtual Desktop Infrastructure). Extensive experience with desktop hardware, software applications, operating systems , and networking connectivity ... with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment; and liaise with third-party support and… more
- Colossal Contracting, LLC (Albany, NY)
- …the customer. Requirements + Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve ... Description Colossal Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Albany, NY. This individual must have an… more
- RGP (New York, NY)
- We are seeking an experienced Corporate Helpdesk Analyst to join our Corporate IT team. Reporting to the Support Services Manager, this role provides technical ... York office. + Answer inquiries to the company IT Support Services via phone and company Support ...Teams, Go2Assist, SharePoint, OneDrive, Microsoft Exchange, Mimecast. + Configure desktop and laptop computers for end-users. + Create and… more
- Mount Sinai Health System (New York, NY)
- …area and five years of experience in a helpdesk , desk side, application, or systems support role. **OR** 1. A four-year high school diploma or GED equivalent ... Shift: Monday - Friday, Days 9am - 5pm The Desktop Support Specialist III is a senior...System is one of the largest academic medical systems in the New York metro area, with more… more
- Hudson Headwaters Health Network (West Glens Falls, NY)
- …for monitoring the ticketing system and supporting enterprise information systems , special projects related to the enterprise desktop devices, mobile ... is responsible for providing exemplary customer service and technical support to all HHHN staff. The Desktop ...+ Experience using an enterprise Helpdesk ticketing system + Knowledge of computer operating systems ,… more
- 32BJ Benefit Funds (New York, NY)
- …of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine ... in the VDI field. + Provide and lead general desktop support to end users including questions,...priority levels for helpdesk queues in IT Helpdesk ticketing system . + Monitors system… more
- Binghamton University (Binghamton, NY)
- … academic and research initiatives. Key Responsibilities: + Physical and Virtual Desktop Infrastructure (VDI) Administration + Provide support to Faculty, Staff ... seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This...computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting… more