- Citizenship and Immigration Services (Sacramento, CA)
- …will adjudicate complex and precedent setting cases, provide oversight to lower level Officers and perform analytical and evaluative work associated with US ... activities. Responsibilities The responsibilities described are for the full performance level . At developmental grade levels, assignments will be of more limited… more
- Citizenship and Immigration Services (Fresno, CA)
- …regulations. Responsibilities The responsibilities described are for the full performance level . At developmental grade levels, assignments will be of more limited ... Time) on 08/14/2025. GS-10: You qualify at the GS-10 level if you possess one (1) year of specialized...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention to detail, and professionalism in all communications with ... of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk/ Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... resolves or escalates to the appropriate resource. * First level troubleshooting of laptops, desktops, servers, network related or...is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support team exists to support our… more
- LA Care Health Plan (Los Angeles, CA)
- …Technician II (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type: Full Time ... are simple or routine, escalating more complex or involved issues to Level III staff. This position composes documentation and communication regarding help… more
- TEKsystems (San Francisco, CA)
- …Tier 1-2 helpdesk tickets, ensuring resolution within agreed upon service level agreements (SLAs). Work collaboratively with the IT team to tackle complex ... Customer service Additional Skills & Qualifications All above Experience Level Intermediate Level Pay and Benefits The pay range for this position… more
- Army National Guard Units (Rancho Cordova, CA)
- …and preparing personnel action documents. Provides customer service for HRIS helpdesk tickets, requests for information and/or assistance. Analyzes quality control ... of specialized experience, equivalent to at least the GS-09 level , or equivalent pay band in other pay systems...doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree that… more
- LA Care Health Plan (Los Angeles, CA)
- …Support and Control Job Category: Management/Executive Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type: Full Time ... and Quality Assurance teams to address production incidents per the service level agreements. Collaborate with Software Delivery teams to enable timely and… more
- Terumo Neuro (Aliso Viejo, CA)
- …and software applications. + Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. + ... and separation requests and processing then documenting tasks or tickets. Provide timely level I technical support for all onsite and remote end-users for all… more
- General Dynamics Information Technology (Livermore, CA)
- **Req ID:** RQ192592 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... networking protocols + Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices; including expert knowledge of security,… more