- Terumo Neuro (Aliso Viejo, CA)
- …and software applications. + Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. + ... and separation requests and processing then documenting tasks or tickets. Provide timely level I technical support for all onsite and remote end-users for all… more
- Autodesk (San Francisco, CA)
- …infrastructure vision and strategy - working with multiple SVP and other VP level stakeholders in creating a clear, convincing technical strategy that aligns to ... of proven leadership in public software companies, experienced in employee helpdesk , site support, cloud and data center management, enterprise applications, M&A… more
- City National Bank (El Segundo, CA)
- …desktop applications. * Minimum 3 years of experience in a customer service helpdesk environment. * Minimum 1 years of experience in Accounting or Finance ... computer systems essential to their business operations. * Demonstrates expert level experience troubleshooting and resolving technical issues as they arise. Finds… more
- General Dynamics Information Technology (Livermore, CA)
- **Req ID:** RQ192592 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... networking protocols + Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices; including expert knowledge of security,… more
- Revelyst (San Diego, CA)
- …documentation articles based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures to organize ... with end users to process and upsell new items. **You Have:** + College level education in field related to Computers, Networking, or Golf or Similar Work Experience… more
- Six Flags (Buena Park, CA)
- …to somewhat complex hardware, software, and network related issues. Responds to helpdesk calls and tickets in a timely manner and documents. Responsibilities: + ... the ticket life-cycle. + Troubleshoots and resolves routine to somewhat complex level one/two hardware, software, and network issues. Escalates complex and/or high… more
- Motion Recruitment Partners (Tustin, CA)
- …A/V devices, and conference room systems + Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira) + Support Experience with Office365, all major ... within the organization - Business Stakeholders, Vendors, Suppliers, Senior Managers, and C- Level Execs **What You Will Be Doing** **Daily Responsibilities:** + Use… more
- WuXi AppTec (San Diego, CA)
- …support to end users on a daily basis when required. Responsible for first level day to day onsite support of users and systems (regulated and non-regulated). Ensure ... and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the… more
- Hyundai Autoever America (San Diego, CA)
- …symptoms. + Coordinates efforts with other IT teams to ensure all helpdesk /service requests are effectively resolved. # Performs other related duties as assigned. ... planning, implementation, and coordination to troubleshoot problems to ensure a high level of + Microsoft, Oracle, and/or CompTIA Certifications desired Hourly Pay… more
- Hyundai Autoever America (Costa Mesa, CA)
- …resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required. + Devise and implement test strategies that adequately ... + Experience in the car audio or industry is a plus + Experience with Helpdesk ticketing systems such as FreshDesk or Zendesk Salary Range - $83,940 - $120,032… more