- Montage Marketing Group (Rockville, MD)
- …Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk support for ... for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong background in developing and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users * ... **Req ID:** RQ205035 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Experience: 3+ years of related experience * Security Clearance Level : TS/SCI w/Poly * Required Skills and Abilities: Communication… more
- Oshkosh Corporation (Frederick, MD)
- …event management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level I and II support. ... *Utilize office product suites, including M365 cloud applications (Word, Excel, PowerPoint, Outlook, OneDrive, Teams, etc.). *Other duties as assigned. *Regular attendance is required. MINIMUM QUALIFICATIONS: * Two (2) or more years of experience in the field… more
- Arena Technical Resources, LLC (Rockville, MD)
- …routine maintenance and monitoring of the production environment. - Assist with application- level support for the enterprise HR application hosted in Azure. - ... and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and escalation point for the… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …presentations. Responsibilities The responsibilities described are for the full performance level . At developmental grade levels, assignments will be of more limited ... Time) on 10/09/2025. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …MUST BE CLEARLY DOCUMENTED IN YOUR RESUME. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to ... at least the GS-13 level in the federal government, that equipped you with...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …met by 11:59 PM (Eastern Time) on 10/09/2025. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at ... least the GS-12 level in the federal government, that equipped you with...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Northrop Grumman (Baltimore, MD)
- …will include but not be limited to the following: + Provide first- level support to users experiencing technical issues with hardware, software, and network ... + Log and track all support requests in the helpdesk system, ensuring timely resolution and follow-up. + Assist...degree + Applicants must have an active DoD Secret level security clearance (at a minimum), to include a… more
- TekSynap (Bethesda, MD)
- …relevant procedures to resolvetaskand fulfill requests within agreed upon service level agreements (SLAs). + Provide outstanding customer service both desk-side and ... Prior experience leading a team that met defined Service Level Agreements is preferred. + Strong communicationskills both oral...or more years' experience in the role of IT Helpdesk Manager. + Five (5) or more years' experience… more
- TekSynap (Bethesda, MD)
- …gaps do notexist and data exchange is in line with system classification level . **ADDITIONAL KNOWLEDGE AREAS PREFERRED** : + Strong skills in the following key ... planning and executing to a defined schedule. + Expert level of experience with Microsoft products Word, PowerPoint, Excel,...PowerPoint, Excel, and Visio. + Prior experience using a helpdesk ticketing system such as ServiceNow is preferred. +… more
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