- General Dynamics Information Technology (Elkridge, MD)
- **Req ID:** RQ203280 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... Systems Support,Systems Support **Certifications:** CompTIA Security + certified (DoD 8570 IAT Level II) - CompTIA **Experience:** 1 + years of related experience… more
- Leidos (Odenton, MD)
- …+ Support Helpdesk as the Tier 3 escalation point to the helpdesk team, providing expert- level troubleshooting and resolution of complex IT issues. + ... develop configuration and application policies for Email and application level Gateways such as SEG, Broadcom API and Policy...of a degree may be considered. + Current IAT Level II or higher Certification such as Security +… more
- Omnicell (Baltimore, MD)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
- Omnicell (Baltimore, MD)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
- Chenega Corporation (Fort Meade, MD)
- **Req ID:** 37024 **Summary** **AV/VTC Engineer -Mid Level ** **Ft. Meade, Maryland** Are you ready to enhance your skills and build your career in a rapidly evolving ... cutting-edge technology and take your career to the next level ! Chenega Analytic Business Solutions (CABS) provides federal agencies...and an additional 4+ years of IT Systems or Helpdesk support experience. + 4+ years of relevant work… more
- Arena Technical Resources, LLC (Rockville, MD)
- …routine maintenance and monitoring of the production environment. - Assist with application- level support for the enterprise HR application hosted in Azure. - ... and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and escalation point for the… more
- Public Consulting Group (Annapolis, MD)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG… more
- NCR VOYIX (Annapolis, MD)
- …on a timely basis to adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met + Perform daily monitoring of all ... customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC...have current Active DOD Security Clearance at the Secret Level or higher + Knowledge of IT operations in… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …materials. Responsibilities The responsibilities described are for the full performance level . At developmental grade levels, assignments will be of more limited ... an ineligible rating. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …THEIR FORMER POSITION OF RECORD OR LIKE POSITION (SAME GRADE, FULL PERFORMANCE LEVEL AND LOCATION), AFTER COMPLETION OF THE TEMPORARY ASSIGNMENT. GS-13: You qualify ... at the GS-13 level if you possess one (1) year of specialized...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more