- Citizenship and Immigration Services (Camp Springs, MD)
- …FORMER POSITION OF RECORD OR LIKE POSITION (SAME GRADE, FULL PERFORMANCE LEVEL AND LOCATION), AFTER COMPLETION OF THE TEMPORARY ASSIGNMENT. Current Federal employees ... Time) on 08/15/2025. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …met by 11:59 PM (Eastern Time) on 08/15/2025. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at ... least the GS-13 level in the federal government, that equipped you with...Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention to detail, and professionalism in all communications with ... of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- **Req ID:** RQ204860 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED...computer software using remote access tools * Required: IAT Level 1 certificate is required within 6 months of… more
- TEKsystems (Halethorpe, MD)
- …from a very quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk ... support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and Benefits The pay range for this position… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis and ... to: + Contribute to physical security system support to meet service level agreements. + Support configuration and management of Windows operating systems and… more
- General Dynamics Information Technology (Aberdeen, MD)
- **Req ID:** RQ195927 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job ... the facility, hardware and software. Provide DSRC-specific requirements such as Helpdesk , Data Analysis and Assessment Center (DAAC), Above Secret Computing, service… more
- Leidos (Fort Meade, MD)
- …update network maps, logical paths, and rekey critical devices. + Support IT helpdesk , troubleshoot user and network issues, and uphold domain integrity. + Deliver ... and network security protocols + Required certifications: DOD 85701-M IAT Level II, CompTIA Security **Preferred Qualifications:** + Current polygraph + Proficiency… more
- Northrop Grumman (Linthicum Heights, MD)
- …lieu of a completed degree. + Applicants must have an active DoD Secret level security clearance (at a minimum), to include a closed investigation date completed ... experience. + Ability to support tier 2 and 3 helpdesk tickets. + Experience operating under and managing systems...system environments. **Non-Technical Abilities and Certifications** : + IAM Level I certification (ex: Security+ CE) or greater is… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- **Req ID:** RQ202619 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None ... worldwide sites * Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED TO SUCCEED: *… more