- Omnicell (Duluth, MN)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy ... report concerns. Resolve common system issues. + Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.… more
- Omnicell (Duluth, MN)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
- Fox Rothschild LLP (Minneapolis, MN)
- …communicates courteously and effectively to all attorneys and staff to ensure high- level customer service standards are met. **Please note that the required work ... as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents...years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support… more
- Public Consulting Group (St. Paul, MN)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention to detail, and professionalism in all communications with ... of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not… more
- Lightsource bp (Denver, MN)
- …is responsible for delivering end-to-end support in accordance with IT service level agreements (SLAs) by partnering with end-users and technology groups. Ensures ... sun service. **Duties and Responsibilities** * Provide first line helpdesk service, support and advice to users on hardware...customer service mind-set * Able to provide a high level of service to users * Flexible & "can… more
- State of Minnesota (Anoka, MN)
- …with User Profile Management, Permission Lists and Role based access control, Row- Level access, Dynamic role rules and managing security audits. + Knowledge of ... and Dashboards. + Experience working closely with Business teams and supporting a Helpdesk is a plus. **Additional Requirements** It is the policy of Minnesota IT… more
- Polaris Industries (Plymouth, MN)
- …We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who ... any) when projects are released. Provide after install support: Questions and helpdesk tickets from users. Attend and participate in project and administrative… more
- Ryder System (St. Paul, MN)
- …+ Evaluate and recommend security improvements and system upgrades. + Monitor Helpdesk queues throughout the day to ensure SLAs are met **Additional ... receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: **Pay Type** :… more