• Manager, Ancillary Services

    Harbor Group Management (Norfolk, VA)
    …+ Negotiate vendor contracts to ensure cost-effectiveness, compliance with service level agreements (SLAs), and alignment with company policies. + Conduct regular ... and any changes or updates. + Address and resolve resident inquiries and helpdesk requests related to ancillary services in a timely and professional manner. Team… more
    Harbor Group Management (09/18/25)
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  • Customer Enrollment Specialist

    Cengage Group (Virginia Beach, VA)
    …skills + Ability to multitask and shift priorities when necessary + Helpdesk or customer service ticketing system experience a bonus (Salesforce.com, Service Cloud, ... age, veteran status, marital status, parental status, cultural background, organizational level , work styles, tenure and life experiences. Or for any other… more
    Cengage Group (09/17/25)
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  • Group Technology Manager

    Truist (Richmond, VA)
    …focus on fast, easy, simple at the right cost 10. Maintains Service level monitoring through dashboards 11. Consulting engagements for product squads to enable ... troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and accordance with established SLAs. 16. Provides consulting/training/education… more
    Truist (09/14/25)
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  • Manager, Product Management, Developer Experience

    Capital One (Mclean, VA)
    …customer support efforts. + Experience in managing a product with a significant helpdesk footprint. + Familiarity with tools such as JIRA and ServiceNow used as ... varies based on full or part-time status, exempt or non-exempt status, and management level . This role is expected to accept applications for a minimum of 5 business… more
    Capital One (09/13/25)
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  • Sccm/Mecm System Administrator

    Leidos (Alexandria, VA)
    …use and update Knowledge Articles (KAs) for use by customers and helpdesk personnel. + Establish comprehensive availability and capacity management solutions using ... Range:** Pay Range $72,150.00 - $130,425.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.… more
    Leidos (09/12/25)
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  • Access Control Officer

    M. C. Dean (Chantilly, VA)
    …efficient and accurate processing of access credentials. The position requires a high level of attention to detail, strong communication skills, and the ability to ... and facilities teams to resolve access issues promptly. + Work and collaborate with helpdesk and badge office teams + Support customers in person, via phone and… more
    M. C. Dean (08/27/25)
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  • HVAC/R Technician

    Royal Farms (Virginia Beach, VA)
    …ventilation, air conditioning, and refrigeration systems across assigned facilities. This high- level position independently handles a wide range of complex HVAC/R ... and are closed out promptly. Collaboration & Outsourcing * Collaborate with the Helpdesk team and vendors per service channel trade ranking designations to outsource… more
    Royal Farms (08/23/25)
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  • System Administrator

    Gromelski & Associates, Inc. (Manassas, VA)
    …issues and outages. + Respond to requests and tickets to the helpdesk . + Install and configure servers and workstations. + Experience troubleshooting and ... no dual citizenship and able to obtain and keep a DoD Secret level security clearance **_Job:_** Full-Time Employee, 40 hours/week **Benefits:** We offer a… more
    Gromelski & Associates, Inc. (08/23/25)
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  • ICAM Business Analyst (Remote)

    Koniag Government Services (Chantilly, VA)
    …monthly onboarding progress & metrics (Application Onboarding Rate, Time-to-onboard, Helpdesk ticket reduction, UAT pass rate, Compliance Adherence, Documentation ... quality) + Support Service Level Agreements and Deliverable Schedule **Security Clearance Requirement:** + Active Secret security clearance **Desired Skills and… more
    Koniag Government Services (08/22/25)
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  • Linux Systems Administrator

    Parsons Corporation (Centreville, VA)
    …We've got what you're looking for. **Job Description:** Parsons is seeking a mid- level **Linux Systems Administrator** . The candidate will support both Linux based ... architecture changes + Resolve user requests and issues reported to the HelpDesk + On rare occasions, support after hours system upgrades **Required Skills:**… more
    Parsons Corporation (08/09/25)
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