- Insight Global (San Francisco, CA)
- Job Description Insight Global is hiring a Tier 2 Helpdesk Technician. Our client is a visual development platform that empowers teams to design, build, and launch ... Jira, Okta, Google Workspace, Zoom - Collaborate with Tier 1 and Tier 3 teams to escalate and resolve...to the internal knowledge base. - Maintain a high level of customer satisfaction through timely and professional communication.… more
- SAIC (San Diego, CA)
- …MCSE, Linux+, VCP, or equivalent within 6 months of hire date. **DESIRED SKILLS:** + 1 + years of prior IT Helpdesk related work experience in a Windows call ... and protocols. + Must have a current DoD IAT Level II certification such as CompTIA Security+ certification. +...Magic, Remedy, Peregrine, HELIX or other Ticketing systems. + 1 + years of prior IT Helpdesk related… more
- Citizenship and Immigration Services (San Jose, CA)
- …be met by 11:59 PM (Eastern Time) on 08/27/2025. GS-13: You qualify at the GS-13 level if you possess one ( 1 ) year of specialized experience, which is equivalent ... complex and precedent setting cases, provide oversight to lower level Officers and perform analytical and evaluative work associated...five years immediately prior to applying for this position; ( 1 ) resided in the United States; OR (2) worked… more
- Citizenship and Immigration Services (San Diego, CA)
- …be met by 11:59 PM (Eastern Time) on 08/28/2025. GS-14: You qualify at the GS-14 level if you possess one ( 1 ) year of specialized experience, which is equivalent ... five years immediately prior to applying for this position; ( 1 ) resided in the United States; OR (2) worked...to at least the GS-13 level in the federal government, that equipped you with… more
- Terumo Neuro (Aliso Viejo, CA)
- …and software applications. + Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. + ... and separation requests and processing then documenting tasks or tickets. Provide timely level I technical support for all onsite and remote end-users for all… more
- Pearl Interactive Network (Sacramento, CA)
- …VP BD will identify new contract vehicles, cultivate C-suite and program- level relationships, shape requirements ahead of solicitation, and close high-value, ... include contact center services, behavioral and mental health, and helpdesk /digital transformation. **Pearl offers a Competitive Compensation and Benefits package… more
- Omnicell (Pasadena, CA)
- …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
- Cushman & Wakefield (Santa Clara, CA)
- …client + Assist with measuring and reporting key performance indicators against service level agreements + Provide facilities helpdesk services on behalf of the ... to ensure consistent quality of service and work product **KEY COMPETENCIES** 1 . Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4.… more
- Cushman & Wakefield (Irvine, CA)
- …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... cases to ensure consistent quality of service and work product KEY COMPETENCIES 1 . Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4.… more
- Huntington Ingalls Industries (San Diego, CA)
- …Anticipated Salary Range: $95,636.00 - $125,000.00 Security Clearance: Secret Level of Experience: Mid Meet HII's Mission Technologies Division Our ... Network Operations and Security Center (NOSC). The NOSC functions as the helpdesk for network operations support and provides troubleshooting of network connectivity… more