- Insight Global (New York, NY)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 2+ years experience as a Level 1 helpdesk associate - Experience using ... Job Description Insight Global is looking for a Level 1 Desktop Associate to work for one of our large Asset Management clients to sit in New York. This person… more
- Insight Global (New York, NY)
- …Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * At least 1 year of helpdesk experience within a law firm ... Job Description Insight Global is seeking a Helpdesk Analyst to join a prestigious international law...Android and Apple iOS software issues. * Maintains expert level knowledge of the platform's operating systems, standard applications,… more
- BlackRock (New York, NY)
- …contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will ... ensure consistent procedures, playbooks, and quality standards. + **Own all Helpdesk performance metrics** : establish and track SLAs/XLAs, CSAT, first‑contact… more
- CUNY (New York, NY)
- Provisional, CUNY Office Assistant, Level 1 - Bursar **GENERAL DUTIES** **Assignment Level 1 , 2 and 3** - Under supervision, performs office or ... staff, including College Assistants and CUNY Office Assistants in Level 1 . - Prepares and compiles complex...receivables * Respond to students' inquiries via Fresh Desk helpdesk * Works with other departments to assist students… more
- City of New York (New York, NY)
- …and testing; - Perform User Acceptance Testing on CityTime reports; - CityTime Helpdesk website server maintenance; - CityTime Helpdesk website modification; - ... hoc report; - Maintain Config viewer on the CityTime Helpdesk website and; - Maintain Labor Allocation (LA) tool...New York, NY COMPUTER SPECIALIST (SOFTWARE) - 13632 Qualifications ( 1 ) A baccalaureate degree from an accredited college, including… more
- Mount Sinai Health System (New York, NY)
- …- Friday, Days 9am - 5pm The Desktop Support Specialist III is a senior level technician who provides an escalated level of service. This includes the support ... and consultation to business area management and staff at a highly technical level for all aspects of workplace technology services including but not limited to… more
- City of New York (New York, NY)
- …IT services by developing and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the ... Serving as an agency liaison and active participant in high- level project management meetings to ensure IT goals, customer...to DDC directly. COMPUTER SYSTEMS MANAGER - 10050 Qualifications 1 . A master's degree in computer science from an… more
- Citizenship and Immigration Services (New York, NY)
- …be met by 11:59 PM (Eastern Time) on 01/19/2026. GS-13: You qualify at the GS-13 level if you possess one ( 1 ) year of specialized experience, which is equivalent ... five years immediately prior to applying for this position; ( 1 ) resided in the United States; OR (2) worked...to at least the GS-12 level in the federal government, that equipped you with… more
- CUNY (New York, NY)
- …and direct an Information Technology area at a College or University level . They set policies and procedures, direct technical staff, and maintain responsibility ... maintains the University's network, operates the University's Data Center and helpdesk and develops disaster recovery plans for business continuity. Additionally,… more
- GovCIO (Albany, NY)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... to meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government mandated SLAs and… more