• Certified IT Administrator (LAN/WAN), Level…

    City of New York (New York, NY)
    …and in person. They will be responsible for handling escalations from the BSC support team ( level 1 helpdesk ) and other IT Division staff. - The person will ... City Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in the Information… more
    City of New York (06/18/25)
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  • Helpdesk Support Technician

    City of New York (New York, NY)
    …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
    City of New York (07/03/25)
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  • NOC Systems Engineer

    Custom Computer Specialists (Hauppauge, NY)
    …helpdesk technicians. + Address escalations for Windows OS and Network infrastructure issues from level 1 and 2 helpdesk associates. + Works under the ... Hauppauge, NY Company Order Number 2878 # of openings 1 Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2878) CCS is a leading technology… more
    Custom Computer Specialists (07/09/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …water and wastewater utility in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water per day to 8.5 million ... New York City residents and more than 1 million people in Upstate New York, and we...Business Information Technology's, Service Desk Unit is a first level technical team dedicated to providing agency staff with… more
    City of New York (05/14/25)
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  • Project Specialist

    City of New York (New York, NY)
    …Support Services (GSS), Office of Planning & Logistics, is recruiting for one ( 1 ) Computer Specialist Software III to function as Project Specialist who will: - ... Administration, Furniture Procurement, AiM\BIRT Custom Reporting (BIRT is a top- level data visualization and reporting software), Management Contracts and… more
    City of New York (05/14/25)
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  • Director of Information Systems (IT Computer…

    CUNY (New York, NY)
    …and direct an Information Technology area at a College or University level . They set policies and procedures, direct technical staff, and maintain responsibility ... maintains the University's network, operates the University's Data Center and helpdesk , and develops disaster recovery plans for business continuity. Additionally,… more
    CUNY (07/18/25)
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  • IT - Service Management and Production Control…

    City of New York (New York, NY)
    …tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with creating IT Service Desk ... status. - Update all service requests tickets in a timely manner, with appropriate level of information throughout the entire life cycle of the request. - Determine… more
    City of New York (07/19/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,...York, NY 10007 RESEARCH PROJECTS COOR(MA)-MGR - 0527A Qualifications 1 . Do you have a baccalaureate degree from an… more
    City of New York (06/12/25)
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  • Data Systems Analyst

    City of New York (New York, NY)
    …Data Analytics and Reporting team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite portals when they are ... Poverty Census tracts and WIOA Lower Living Standard Income Level (LLSIL) data extracts used for WIOA eligibility; -...other duties as assigned. COMMUNITY COORDINATOR - 56058 Qualifications 1 . A baccalaureate degree from an accredited college and… more
    City of New York (06/18/25)
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  • Automation Pharmacy Technician IV Talent Pipeline

    Omnicell (Albany, NY)
    …maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the ... proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
    Omnicell (05/23/25)
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