- SHI (Austin, TX)
- …in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... key points and responding to questions with clarity. **Skill Level Requirements** + Ability to simplify and effectively communicate...in a similar role, preferably with an MSP + 1 -3 years of experience with Power Query, VBA, or… more
- TEKsystems (Austin, TX)
- …to submit to fingerprinting background AND drug screening Overview: Join a fast-paced, enterprise- level IT support team in Austin! We're seeking a mid- level ... via phone and chat. Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile...in a metric-driven environment Qualifications: + 2-3 years of helpdesk experience in a corporate/enterprise setting + Experience with… more
- Cushman & Wakefield (Austin, TX)
- …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... cases to ensure consistent quality of service and work product KEY COMPETENCIES 1 . Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4.… more
- Cushman & Wakefield (Austin, TX)
- …client * Assist with measuring and reporting key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the ... cases to ensure consistent quality of service and work product KEY COMPETENCIES 1 . Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4.… more
- Hilton (Addison, TX)
- …programs through every step of a Team Member's career journey and at every level , both in our hotels and across corporate\. \*\*Available benefits may vary depending ... experience + Project Management, IT Service Management, or Support Helpdesk experience + Experience managing teams or mentoring junior...**WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \# 1 World's Best Workplace, is a leading global hospitality… more