• Helpdesk Support Technician

    City of New York (New York, NY)
    …community safety and decrease recidivism. The Department is seeking to hire two ( 2 ) Helpdesk Support Technicians for technical consultative and/or ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
    City of New York (07/03/25)
    - Related Jobs

  • Certified IT Administrator (LAN/WAN), Level…

    City of New York (New York, NY)
    …phone, email, and in person. They will be responsible for handling escalations from the BSC support team ( level 1 helpdesk ) and other IT Division staff. - ... Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in...individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and… more
    City of New York (06/18/25)
    - Related Jobs

  • NOC Systems Engineer

    Custom Computer Specialists (Hauppauge, NY)
    …helpdesk technicians. + Address escalations for Windows OS and Network infrastructure issues from level 1 and 2 helpdesk associates. + Works under the ... Systems/Network Engineer will provide the below: RESPONSIBILITIES: + Provide third level support to the system engineering escalation process. + Monitor queue… more
    Custom Computer Specialists (07/09/25)
    - Related Jobs

  • Data Support Technician

    Manhattan Beer Distributors (New York, NY)
    …role or experience in data entry, data operations and data management. + Helpdesk support and experience with ticketing/IT Service Management systems (eg, ... more than 1 truck, 4000 feet of warehouse space, 2 Beer Brands and a lot of determination! Simon...Respond promptly and professionally to email correspondence. + Provide first- level technical support for hardware, software, and… more
    Manhattan Beer Distributors (07/02/25)
    - Related Jobs

  • IT Support Specialist

    RiseBoro Homecare Inc. (Brooklyn, NY)
    …upgrades are required EDUCATION and EXPERIENCE + High school degree or equivalent required + 2 + years of IT helpdesk support experience in a professional ... account management and computer provisioning + Provide the highest level of technical support to employees locally...+ Provide the highest level of technical support to employees locally and remotely + Continuously document… more
    RiseBoro Homecare Inc. (05/16/25)
    - Related Jobs

  • Client Success Partner

    Public Consulting Group (Albany, NY)
    …for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of… more
    Public Consulting Group (07/01/25)
    - Related Jobs

  • Project Specialist

    City of New York (New York, NY)
    …exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA's ... warehouse operations. GSS plays a major role in HRA emergency preparedness. General Support Services (GSS), Office of Planning & Logistics, is recruiting for one (1)… more
    City of New York (05/14/25)
    - Related Jobs

  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
    City of New York (06/12/25)
    - Related Jobs

  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …Respond to requests for technical assistance in person, via phone and email providing first level support for users in the local office as well as remotely ... level technical team dedicated to providing agency staff with the highest level of technical support , dependable service, and timely problem resolution. The… more
    City of New York (05/14/25)
    - Related Jobs

  • College Aide- Help Desk Technician

    City of New York (New York, NY)
    …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. ... Support and set up audio/visual equipment, computers, and Laptops...systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor,… more
    City of New York (06/07/25)
    - Related Jobs