- Custom Computer Specialists (Oyster Bay, NY)
- Level 1 Helpdesk Support Technician Location Oyster...escalation. + Escalate more complex issues to Level 2 or Level 3 support as needed. ... as effectively as possible. CCS is looking for a Level 1 Helpdesk Support Technician...current IT systems, tools, and troubleshooting methods. QUALIFICATIONS + 1- 2 years of experience in IT support … more
- City of New York (New York, NY)
- …community safety and decrease recidivism. The Department is seeking to hire two ( 2 ) Helpdesk Support Technicians for technical consultative and/or ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
- Hillside Family of Agencies (Rochester, NY)
- …and recommend applicable adjustments to meet deadlines and budgets. + Responsible for Tier 2 technical support for the Helpdesk team. Configure, deploy, and ... resolution and preventative maintenance of technology resources and second level technical support for technical systems. The...required. Experience: + Minimum of 3 years experience in Helpdesk Support required or combination of education… more
- City of New York (New York, NY)
- …phone, email, and in person. They will be responsible for handling escalations from the BSC support team ( level 1 helpdesk ) and other IT Division staff. - ... Employees' Retirement System seeks a Certified IT Administrator (LAN/WAN), Level 1 to join their Infrastructure Management unit in...individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and… more
- CUNY (Brooklyn, NY)
- …projects and tasks. + Staff and train team of technical support specialists for PC support , helpdesk support , AV support , and training support ... User Services Manager (Computer Systems Manager Level 5) - Office of Computing and Information...CIO/VP and will manage and direct all activities in support of our help desk services to faculty, staff,… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …are required SKILLS, KNOWLEDGE & ABILITIES: + High school degree or equivalent required + 2 + years of IT helpdesk support experience in a professional ... account management and computer provisioning + Provide the highest level of technical support to employees locally...+ Provide the highest level of technical support to employees locally and remotely + Continuously document… more
- City of New York (New York, NY)
- …exit shelter and return to self-sufficiency as quickly as possible. HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA's ... warehouse operations. GSS plays a major role in HRA emergency preparedness. General Support Services (GSS), Office of Planning & Logistics, is recruiting for one (1)… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. Hours for this position are from 9:30am to 5:30pm. The Mayor's Office of Contract Services ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- City of New York (New York, NY)
- …Respond to requests for technical assistance in person, via phone and email providing first level support for users in the local office as well as remotely ... level technical team dedicated to providing agency staff with the highest level of technical support , dependable service, and timely problem resolution. The… more
- Citizenship and Immigration Services (Buffalo, NY)
- …conducting complex administrative investigations. Conduct complex site inspections in support of the ASVVP which includes pre-adjudicated and post adjudicated ... this position; (1) resided in the United States; OR ( 2 ) worked for the United States Government as an...Time) on 05/14/2025. GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized… more