- Canon USA & Affiliates (Sacramento, CA)
- …tier of support for the system when issues are escalated from the CMSU helpdesk or from LMS managers and instructors. The LMS Administrator is the primary technical ... problems with a complex software application such as the LMS. + Home-page feed manager : Manages the posting and editing of content in the LMS home page feeds… more
- Envista Holdings Corporation (Brea, CA)
- …to correct problems. * Provides updates, status, and completion information to manager , problem request tracking system, and/or users, via voice mail, e-mail, or ... and concise communication is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support team exists to support our customers, the internal… more
- CVS Health (Sacramento, CA)
- …heart, each and every day. **Position Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial ... moderate risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating understanding… more
- L3Harris (Anaheim, CA)
- …administration and helpdesk type tasks under the supervision of a manager and senior engineers. The work includes installation, upgrades, repair and maintenance ... of disconnected Local Area Networks (LANs) and networked resources attached to a Campus Area Network (CAN), servers, desktop and laptop PCs, support for network backup systems, configuration support for user applications, troubleshooting and/or debugging… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- …a key role in the HR Department under the guidance of the Talent Acquisition Manager , acting as a vital link between HR, staff, candidates, and new hires. This ... process for volunteers, externs, precepting students, and interns. + Oversee HR " HELPDesk " requests (email, voicemail, in-person) and assign them to the appropriate… more
- Terumo Neuro (Aliso Viejo, CA)
- …workstations with default operating system using Microsoft System Center Configuration Manager to prepare for deployment to associates. + Coordinate and communicate ... communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. + Initiate and schedule with vendor to replace or fix… more
- Omnicell (Pasadena, CA)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the pharmacy operations ... manager and customer to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the… more