- Omnicell (Schenectady, NY)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy operations ... manager and customer, to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the… more
- The Estee Lauder Companies (New York, NY)
- …The Sales, Services and Systems Associate will work day⁃to⁃day with the Senior Manager of SSS, to create compelling training and communications to drive end user ... change is being received and the success rate ⁃ Strong partnership with Retail Helpdesk to identify trends and themes and develop solutions Support and Maintenance ⁃… more
- Canon USA & Affiliates (Albany, NY)
- …tier of support for the system when issues are escalated from the CMSU helpdesk or from LMS managers and instructors. The LMS Administrator is the primary technical ... problems with a complex software application such as the LMS. + Home-page feed manager : Manages the posting and editing of content in the LMS home page feeds… more
- CVS Health (Albany, NY)
- …heart, each and every day. **Position Summary** The Product Implementation Manager supports Product Application Strategy and Operations within the Aetna Commercial ... moderate risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating understanding… more
- City of New York (New York, NY)
- …Your Impact: Under the supervision of the IT Service Management (ITSM) Manager , the Service Management and Production Control Analyst will be responsible for ... tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with creating IT Service Desk… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... carryout special projects in a timely manner, as assigned. Serve as project manager and liaison for various initiatives, as necessary, across the agency in support… more
- Omnicell (Albany, NY)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the pharmacy operations ... manager and customer to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the… more