- Alfred University (Alfred, NY)
- The Helpdesk Technician will collaborate with the Helpdesk Manager , System Administrator, Network Manager , ITS Trainer, and Desktop Technicians to ... of security and accuracy. + Supervise, hire and train Helpdesk and Lab student workers. + Complete work schedule...+ Install purchased software licenses and work with license manager to maintain accurate records of licenses. + Perform… more
- Alaant (Glens Falls, NY)
- …individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits for the IT Support Manager ... Plan! + Medical, Dental and Vision insurance **Responsibilities for the IT Support Manager :** + **IT Support and Operations Management** **:** + Oversee IT support… more
- Alfred University (Alfred, NY)
- …programming team. As part of these PM responsibilities, the manager continuously documents Banner-related business processes, recommending optimal practices toward ... Frequently (throughout the workday) monitor the daily Administrative Programming Helpdesk (YouTrack) database, clarifying and fully-defining service requests from… more
- LiDestri (Fairport, NY)
- …+ Company bonuses + And many more POSITION SUMMARY: The IT Operations Manager oversees the daily operations of IT systems, network infrastructure, servers and ... strong relationships with organizations we provide support services + Manage the Helpdesk Administrators Team to ensure requests are assigned and completed timely… more
- Omnicell (Albany, NY)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the pharmacy operations ... manager and customer to ensure proactive, solution-oriented problem identification...skills. + Ability to work with mechanical equipment. + Working knowledge of computer hardware, Microsoft Windows, Excel, and… more
- Colossal Contracting, LLC (Albany, NY)
- …as assigned by the customer. Requirements + Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively ... of our customer and will answer to a Project Manager onsite. Essential Duties & Responsibilities + Provide periodic...services as required to keep desktop devices in good working order. + Responsible for maintaining inventory at the… more
- Omnicell (Schenectady, NY)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy operations ... manager and customer, to ensure proactive, solution-oriented problem identification...skills. + Ability to work with mechanical equipment. + Working knowledge of computer hardware, Microsoft Windows, Excel, and… more
- Canon USA & Affiliates (Albany, NY)
- …The LMS Administrator supports the stakeholders who rely on the system by working with individuals, groups, partners, and other administrators to ensure that access ... the system when issues are escalated from the CMSU helpdesk or from LMS managers and instructors. The LMS...software application such as the LMS. + Home-page feed manager : Manages the posting and editing of content in… more
- City of New York (New York, NY)
- …Your Impact: Under the supervision of the IT Service Management (ITSM) Manager , the Service Management and Production Control Analyst will be responsible for ... Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with...from Product owners, Development Team, Operations etc.. - Experience working with other agencies (outside your own), third party… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... in a timely manner, as assigned. Serve as project manager and liaison for various initiatives, as necessary, across...at least six (6) months of experience managing staff, working with a large team, and/or direct responsibilities related… more