- Children's Mercy Kansas City (Kansas City, MO)
- …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures and ... Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification Preferred… more
- Children's Mercy Kansas City (Kansas City, MO)
- …identifies updates needed to current knowledge articles and requests knowledge needs for the Service Desk . + Completes assigned training to stay up to date and ... of children beyond the walls of our hospital. Overview Service Operations Analyst is responsible for day-to-day...in technical focus preferred and 1-2 years experience in Service Desk , Help Desk , Call… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Overview The Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and Tier ... School diploma, or equivalent, and 1-2 years' experience in Service Desk , Help Desk , Call...Service , Customer Support, Technical Support, NOC, or customer service . + Helpdesk International Customer Service… more
- Fox Rothschild LLP (Kansas City, MO)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification Preferred ... Degree in any technical field preferred and 3-5 years experience in Supervision, Management, Service Desk , Help Desk , Call Center, Customer Service ,… more