- Universal Engineering Sciences (St. Louis, MO)
- …benefits of joining Team UES and our core values at careers.teamues.com._ The IT Helpdesk Technician serves as the first point of contact for internal users seeking ... when necessary to ensure uninterrupted business operations. The IT Helpdesk Technician works under the guidance of the IT...system issues. * Respond to and address all support desk enquiries and provide technical support, track and monitor… more
- Leonardo DRS, Inc. (Bridgeton, MO)
- …status reports and operating status reports for management and team members + Provide service desk and technical support to users + Perform routine problem ... assistance where required + Evaluate, prioritize and respond to service requests with a resolution + Perform analysis and...culture of the organization + Maintain timely and accurate helpdesk records using the ticket management system + Update… more
- Children's Mercy Kansas City (Kansas City, MO)
- …identifies updates needed to current knowledge articles and requests knowledge needs for the Service Desk . + Completes assigned training to stay up to date and ... Provides guidance to and is an escalation resource for Service Operations Associate Analyst. This is a...in technical focus preferred and 1-2 years experience in Service Desk , Help Desk , Call… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Overview The Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and Tier ... School diploma, or equivalent, and 1-2 years' experience in Service Desk , Help Desk , Call...Service , Customer Support, Technical Support, NOC, or customer service . + Helpdesk International Customer Service… more
- Fox Rothschild LLP (Kansas City, MO)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more