- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. Hours for this position are...necessary. The Service Desk Unit is part of a… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- City of New York (New York, NY)
- …Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+ Certification and basic ... Helpdesk and WASP MobileAsset Management or similar help desk and asset management tools. - Strong written and...of 75 pounds. - Valid NYS Driver license. CIVIL SERVICE TITLE: Community Associate SALARY RANGE: $57,000… more
- CUNY (Brooklyn, NY)
- …The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation of Access Management ... staff. They are expected to cultivate a customer-centric culture within the service desk team, emphasizing communication, professionalism, and empathy. Reporting… more
- City of New York (New York, NY)
- …six months of full-time mainframe, mini-computer or LAN/WAN computer operations experience or service desk / desk top support experience acquired in the past ... and provide training to staff - ServiceNow Ticket Administration. - Helpdesk support experience. - Familiarity with client/server technologies, SQL relational… more
- Research Foundation CUNY (New York, NY)
- …needs of adults who wish to finish a bachelor's degree, progress from an associate 's degree, earn a master's degree or certificate in a specialized field, and ... OCFS BTD and will work in close cooperation with OCFS BTD to provide help desk technical support for thousands of end users taking online training courses, as well… more