• Helpdesk Support Technician

    City of New York (New York, NY)
    …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
    City of New York (07/03/25)
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  • Associate Director, Service…

    City of New York (New York, NY)
    …service , assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director.… more
    City of New York (08/02/25)
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  • Help Desk Associate

    City of New York (New York, NY)
    …provide top-notch technical support and ensure all clients receive the highest quality of service . The Help Desk Associate must have excellent communication ... customer service and collaboration skills. The Help Desk Associate will report directly to Deputy...limited to the following: - Monitoring and managing ServiceNow Helpdesk tickets, emails and calls in a timely manner.… more
    City of New York (07/27/25)
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  • Assistant Director, Service Desk…

    City of New York (New York, NY)
    …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
    City of New York (06/12/25)
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  • Help Desk Technician

    City of New York (New York, NY)
    …Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+ Certification and basic ... Helpdesk and WASP MobileAsset Management or similar help desk and asset management tools. - Strong written and...of 75 pounds. - Valid NYS Driver license. CIVIL SERVICE TITLE: Community Associate SALARY RANGE: $57,000… more
    City of New York (07/03/25)
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  • Desktop Technician

    Alfred University (Alfred, NY)
    …for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast ... progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software...related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
    Alfred University (07/30/25)
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  • Technical Support Analyst

    Fox Rothschild LLP (New York, NY)
    …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
    Fox Rothschild LLP (07/11/25)
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