- Xerox (Albany, NY)
- … service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Enterprise Helpdesk Analyst **General Information** Press space or enter...Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Seniority Level Associate Currency USD - United States - US Annual… more
- City of New York (New York, NY)
- …service , assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director.… more
- Brooklyn Defender Services (Brooklyn, NY)
- Brooklyn Defender Services (BDS) seeks a Help Desk Associate to join the IT team. BDS is a public defense office representing low-income New Yorkers in criminal, ... people we represent, their families and communities. The Help Desk Associate provides front-line technical support to...and self-initiative; and deliver the highest level of customer service at all times with all users. Responsibilities +… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. The Service Desk Unit is part of a… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central … more
- Corning Incorporated (Painted Post, NY)
- …Diploma or GED Required. **WORK EXPERIENCE ** + A minimum of 2 year of IT Helpdesk or Service Desk experience. **REQUIRED SKILLS** + Time management. Ability ... 500 companies and other large organizations across the world. Job Title: **IT Service Desk Agent** **Position Details:** + **Location: 21 Lynn Morse Drive;… more
- Alfred University (Alfred, NY)
- …for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast ... progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software...related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- GMHC (New York, NY)
- …with threat response procedures and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using service ... Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, phone, email,… more
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