- ASR Group/Domino Sugar (West Palm Beach, FL)
- …and remote support. + Manage regional site support team - being the first point of escalation for issues and prioritizing team resources + Travel to other regional ... on issues and status + Operational vendor management + Helpdesk escalation + Staff time management + Inventory management...business for Site Support team - be the first point of escalation + Resource management - planning for… more
- Chadwell Supply (Tampa, FL)
- …the main point of contact for infrastructure projects, high level service desk escalations, vendors, and workflows. This includes responsibility for ... will make an Impact + Employee is the main point of contact for network and server related issues...network and server related issues for IT team and Helpdesk staff. + Maintain and Support User Workstation and… more
- Colliers Engineering & Design (Miami, FL)
- …+ Respond to tickets in accordance with SLA guidelines. + Serve as the first point of contact for helpdesk inquiries. + Record, track, and document the help ... desk request problem solving process including actions taken through...support tools. + Experience using ticketing systems such as Service Now. + Participate in rotating schedule for New… more
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