- Universal Engineering Sciences (St. Louis, MO)
- …the benefits of joining Team UES and our core values at careers.teamues.com._ The IT Helpdesk Technician serves as the first point of contact for internal users ... when necessary to ensure uninterrupted business operations. The IT Helpdesk Technician works under the guidance of the IT...system issues. * Respond to and address all support desk enquiries and provide technical support, track and monitor… more
- Children's Mercy Kansas City (Kansas City, MO)
- …resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures and will seek ... support to internal users on support issues and coordinates Service Desk support efforts for triaging, escalations,...NOC, or technical customer support. + Employees must obtain Helpdesk International Customer Service Rep Certification or… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Overview The Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and ... School diploma, or equivalent, and 1-2 years' experience in Service Desk , Help Desk , Call...Service , Customer Support, Technical Support, NOC, or customer service . + Helpdesk International Customer Service… more
- Fox Rothschild LLP (Kansas City, MO)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required...Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk … more