- Chiesi (Cary, NC)
- …resolution timelines. + Oversee the outsourced helpdesk provider and coordinate the Service Desk Specialist to ensure a positive user experience. + Own the ... services through effective management of external vendors and internal service performance. Coordinate service desk ...ticket management, and vendor compliance. + Act as a point of escalation for ICT service issues… more
- Fox Rothschild LLP (Charlotte, NC)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required...Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk … more
- NANA Regional Corporation (Fayetteville, NC)
- …Fundamental experience in the setup, operation, and troubleshooting of operating systems within a helpdesk or service desk environment. + Must have DoD 8570 ... Compass Point is looking for a Systems Analyst to...you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several… more