- Identiv (Santa Ana, CA)
- …delight in the journey to solutions. Position Summary The IT Support Specialist provides front-line technical assistance and support to end-users, ensuring timely ... hardware, software, and network-related issues. This role manages the helpdesk ticketing system, troubleshoots technical problems, and delivers high-quality customer… more
- Ferrotec USA (Livermore, CA)
- …lifecycle activities and asset tracking. . Monitor and triage the helpdesk queue, ensuring accurate categorization, prioritization, and timely resolution of tickets. ... organized workspace utilizing 6S methodology. . Collaborate with Asana projects within helpdesk and in IT generally. . Maintain an organized, standardized, and… more
- Deloitte (Sacramento, CA)
- …partners, constituents, and the workforce. Work you'll do As a Project Delivery Specialist II in the GPS HST Technology group you will: + Support Implementation ... related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance + Contribute to… more
- Prime Healthcare (Ontario, CA)
- …members to join our corporate team! Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier one IT support for hardware ... and software applications. Utilizes help desk software to keep an accurate account of all incoming calls. Documents all incidents and routes call and notifies technicians of any critical situation requiring immediate attention based on the priority. Maintains… more
- WuXi AppTec (San Diego, CA)
- …and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the ... ability to recognize deviations from accepted practice is required. + Follows GMP/GLP standards as a guide for action items and routines. + Contributes to the overall operations and to the achievement of departmental goals. + Performs job specific tasks in… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not ... a citizen) and a resident of the US for at least 3 years within the last 5 years. Candidates that do not meet the required qualifications will not be considered. **Preferred qualifications:** + Proficient in the use of MS Office including Word, Excel,… more