• Senior Tech Specialist

    NCR VOYIX (Annapolis, MD)
    …world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is responsible for ... adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met...customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC… more
    NCR VOYIX (05/20/25)
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  • Systems Specialist - TS/SCI w/Poly

    General Dynamics Information Technology (Annapolis Junction, MD)
    …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Troubleshooting **Certifications:** Comp TIA ... of related experience **US Citizenship Required:** Yes **Job Description:** Systems Specialist Senior Transform technology into opportunity as a Systems … more
    General Dynamics Information Technology (07/01/25)
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  • Systems Specialist - Active TS/SCI w/Poly

    General Dynamics Information Technology (Annapolis Junction, MD)
    …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Computer Hardware,Remote Access,Remote Support **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and… more
    General Dynamics Information Technology (08/01/25)
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  • Service Desk Specialist - Rockville, MD…

    Axxum Technologies (Rockville, MD)
    Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... into the cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
    Axxum Technologies (06/16/25)
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  • CCaaS Observability Technical Writer (remote)

    Cognizant (Annapolis, MD)
    …System. They will work with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform and implement the monitoring ... playbooks for CCaaS support team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps . Analyze ServiceNow… more
    Cognizant (07/29/25)
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