• Helpdesk Support Technician

    City of New York (New York, NY)
    …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...applications related problems to assign to proper unit or specialist . - Respond promptly and notify appropriate IT teams… more
    City of New York (07/03/25)
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  • Efficiency Data Specialist

    City of New York (New York, NY)
    …of payments in excess of $2 billion per year. The Efficiency Data Specialist is responsible for the following: - Prepare spreadsheets and detailed reports for ... providers, and vendors. - Liaise with MOCS staff, the MOCS Helpdesk ; submitting Helpdesk tickets as needed. - Document standard operating procedures. - Document… more
    City of New York (07/12/25)
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  • Project Specialist

    City of New York (New York, NY)
    Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, Work Location: 375 Pearl Street New York, NY The Department ... Services (GSS), Office of Planning & Logistics, is recruiting for one (1) Computer Specialist Software III to function as Project Specialist who will: - Serve… more
    City of New York (05/14/25)
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  • IT - Senior Production Specialist for…

    City of New York (New York, NY)
    …Management Director, within the unit of Enterprise Architecture, as the Senior Production Specialist for the Division of HPD Tech, you will directly work with ... will be managing multiple environments. The key strategy for Senior Production Specialist revolves around automation tools to allow management of a larger enterprise… more
    City of New York (07/02/25)
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  • IT Support Specialist

    TEKsystems (New York, NY)
    …Additional Skills & Qualifications * 2-5 years of IT support experience ( helpdesk , desktop support, or similar roles) in a fast-paced environment (startup, MSP). ... * Strong communication and troubleshooting skills, especially in remote environments. * Familiarity with Google Workspace, Slack, Zoom, OneLogin (or similar), and macOS/Windows environments. * Comfortable using ticketing systems like JIRA or similar. * Basic… more
    TEKsystems (08/01/25)
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  • Technical Support Specialist

    Rallye Motor Company (Roslyn, NY)
    …procedures related to software and hardware deployments, account administration, and helpdesk tasks. + Draft knowledgebase articles, FAQs, and user guides to ... assist with common issues and improve user training. + Collaborate with cross-functional teams to identify and implement process improvements, ensuring timely resolution of complex issues. + Provide continuous knowledge transfer to peers to optimize first-call… more
    Rallye Motor Company (06/26/25)
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  • Academic and Research Computing Support…

    Binghamton University (Binghamton, NY)
    …absences or emergencies + Offer technical assistance to the University Helpdesk for Watson-related issues + Work collaboratively and professionally with faculty, ... staff, and students + Recommend and implement improvements to existing procedures and infrastructure + Assist with coordinating integration of new employee computer accounts with ITS + Manage Active Directory (AD) objects, organizational units (OUs), and Group… more
    Binghamton University (06/18/25)
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  • IT Support Specialist

    RiseBoro Homecare Inc. (Brooklyn, NY)
    …+ High school degree or equivalent required + 2+ years of IT helpdesk support experience in a professional services environment Qualifications It is the policy ... of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union… more
    RiseBoro Homecare Inc. (05/16/25)
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  • Desktop Technician

    Alfred University (Alfred, NY)
    …keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new threats and working to develop ... Also includes backing up Desktop support Microcomputer Technical support Specialist . + Works with the Terminal Server group to...sick days and vacation days. + Provides backup to Helpdesk Team, including covering sick days and vacation days.… more
    Alfred University (07/30/25)
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  • CCaaS Observability Technical Writer (remote)

    Cognizant (Albany, NY)
    …System. They will work with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform and implement the monitoring ... playbooks for CCaaS support team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps . Analyze ServiceNow… more
    Cognizant (07/29/25)
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