- Sharp Electronics Corporation (Downers Grove, IL)
- …Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized clients with complex ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- AireSpring (Chicago, IL)
- …a fast-paced telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint ... complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk... support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk… more
- Walgreens (Deerfield, IL)
- …analytical reports. + Experience in working and managing the offshore service provider and helpdesk support . + Bachelor's Degree and at least 5 years of ... seeking an Associate Manager in Procurement Center of Excellence (COE) Team to support Goods Not For Resale (GNFR) Indirect Procurement Operations. The role works… more
- Farnsworth Group (Springfield, IL)
- …IL, or Springfield, IL; Saint Louis, MO Job Activities: + Provide technical helpdesk / support assistance to staff relating to design software. + Provide training ... You will work directly with project teams, leading efforts to maintain and support the project data environment, coordinate related workflows, BIM quality, and team… more
- Fox Rothschild LLP (Chicago, IL)
- …+ Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support ... a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
- Public Consulting Group (Springfield, IL)
- …system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...Analyst to articulate change requests and product feedback and support execution of changes in the form of user… more
- Three Saints Bay (Chicago, IL)
- …mailroom, data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + ... a Federal Government industry leader, is a seeking a Project Manager to support our customer in Chicago, IL. **Responsibilities:** Is responsible for managing and… more
- Proven IT (Tinley Park, IL)
- …has on site and is not required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which is the first line of support ... Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and...related to onboarding and ongoing technical maintenance and trouble-shooting support . This is the basic level of customer … more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- The ER&R Support Center Analyst will be a member of the...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to ... with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine the needed… more
- Ryder System (Springfield, IL)
- …and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more