- Insight Global (Hyattsville, MD)
- Job Description Insight Global is hiring Tier 2/3 Helpdesk Support Technicians to provide technical support for a large federal office. This role requires ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Qualifications: * 2-4 years of helpdesk or desktop support experience * Experience… more
- Montage Marketing Group (Rockville, MD)
- …Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk support ... teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and...engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership (levels 1-3). * Experience… more
- Precise Systems, Inc. (Lexington Park, MD)
- …+ Provide technical assistance to computer/network users in concert with appropriate helpdesk support . + Answer questions or resolve computer problems for ... Systems is a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, ... Physical Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT)… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT * Provide Web Queue Helpdesk support within Service Level Agreement (SLA) requirements to users * Responds ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,Information Technology (IT) … more
- Jabil (Hunt Valley, MD)
- …or equivalent preferred. Experience: + Minimum of 3 years of experience in IT support or helpdesk functions. + Experience supporting users in a medical ... the globe. Schedule: 8:00 am - 5:00 pm, may support on-call schedulingHow will you make an impact? As...schedulingHow will you make an impact? As an IT Support Technician, you will provide essential technical support… more
- Leidos (Fort Meade, MD)
- …+ Produce and update network maps, logical paths, and rekey critical devices. + Support IT helpdesk , troubleshoot user and network issues, and uphold domain ... integrity. + Deliver multimedia, VTC, and AV support to military, civilian, and contractor personnel. + Implement security patches, lead restoration and contingency… more
- ARAMARK (Rockville, MD)
- …and applications, supporting daily tasks, trouble tickets and larger-scale projects. + Support the Avendra Helpdesk as needed, providing end-user desktop ... and systems config and setup. + Act as a technical support resource to the Helpdesk for ticket escalation, providing complex problem diagnosis, engaging the … more
- Oshkosh Corporation (Frederick, MD)
- …response and event management escalations through timely response and excellent customer support *Contribute to helpdesk SOPs and training manuals for level ... We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our… more
- Shuvel Digital (Annapolis, MD)
- …personnel. + (3) Demonstrate leadership skills. + (4) Interface with users and helpdesk for day-to-day support . + (5) Provide Backup/recovery and networking ... procedures, and troubleshooting guides. + j Participating in on-call support and incident resolution activities as required. + k...availability. + (7) Application development. + (8) Red Hat Support . + (9) Electronic Imaging Support . b.… more