• Helpdesk Technician

    Alfred University (Alfred, NY)
    …need to be maintained to ensure accuracy in answers. + Coordinate with Toshiba Helpdesk technical support to perform repairs and maintenance on Toshiba copiers ... The Helpdesk Technician will collaborate with the Helpdesk...Manager, ITS Trainer, and Desktop Technicians to resolve desktop support issues. The primary functions of this position include… more
    Alfred University (07/26/25)
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  • Desktop Technician

    CTG (Rochester, NY)
    …**Location:** Rochester, NY **Duration:** Ongoing Contract **Duties:** + Provide desktop and helpdesk support with a focus on Windows 11/Windows 10 deployment. ... resolution as directed. **Skills:** + Strong experience in desktop and helpdesk support environments. + Hands-on expertise with Windows 11 and Windows 10… more
    CTG (09/17/25)
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  • IT Admin & Liaison

    Volunteers of America Upstate New York (Rochester, NY)
    …in an IT-related field preferred + Entry-level or internship experience in a helpdesk or IT support role SKILLS/ABILITIES: + Basic knowledge of Windows ... of technical issues and service needs while providing basic support to end users. The IT Liaison will coordinate...Windows OS and Microsoft Office 365 + Comfortable using helpdesk and ticketing systems (MSP tools, RMM) + Strong… more
    Volunteers of America Upstate New York (08/29/25)
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  • Desk Side Support Representative

    SMBC (New York, NY)
    …implementation. + Updates the hardware and software inventories as appropriate. + Supplement Helpdesk Support as required. + Support BCP Activity including ... Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful...assigned until resolution. + Part of Team providing onsite support at 277 Park Ave as well as supporting… more
    SMBC (09/18/25)
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  • Information Technology Tech II

    The Arc Otsego (Oneonta, NY)
    …technology, Computer Science, or equivalent experience - 1-3 years of experience in a helpdesk , desktop support , or IT support role - Familiarity with ... RESPONSIBILITIES (Other duties may be assigned.) 1. Respond to and resolve helpdesk tickets via phone, email, and in-person, ensuring timely follow-up and resolution… more
    The Arc Otsego (09/05/25)
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  • IT Analyst

    RGP (New York, NY)
    …IT Analyst to join our corporate IT team. Under the general supervision of the Support Services Manager, Helpdesk Support provides technical support to ... York office. + Answer inquiries to the company IT Support Services via phone and company Support ...IT Support Services via phone and company Support Portal. + Resolve and document end-user incidents utilizing… more
    RGP (09/23/25)
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  • Professional School Senior Associate Dean…

    CUNY (New York, NY)
    …functions, including enterprise systems, cybersecurity, academic and research computing, helpdesk support , infrastructure, data analytics, and IT governance ... the COO will develop and enhance structures, strategic plans, and practices to support SPH's mission, vision, goals, and priorities that will enable it to continue… more
    CUNY (09/30/25)
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  • Technology Associate

    Grameen America, Inc (New York, NY)
    …our Technology and Innovation team with computer operations, equipment repair/installation, helpdesk support , user support (hardware/software), data ... who live in poverty build small businesses. We offer microloans, training and support to transform communities and fight poverty in the United States. Since… more
    Grameen America, Inc (09/14/25)
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  • Sr Network Engineer

    Resideo (Melville, NY)
    …security, and encryption protocols + Experience supporting customer environments in a helpdesk / support capacity + Ability to solve complex technical problems ... of Network Engineering. The position's primary responsibilities are providing technical support to our clients, building enterprise-grade networks and serving as a… more
    Resideo (09/25/25)
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  • Training Data Assistant

    New York State Civil Service (Albany, NY)
    …control of training data, and assisting users of the system through outreach and helpdesk support . The Assistant is also responsible for auditing and reporting ... handling training data and ensuring compliance with relevant regulations. User Support :* Interacting with various stakeholders, including trainers, trainees, and IT… more
    New York State Civil Service (08/29/25)
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