• Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is NOT a Helpdesk /Desktop Support position. Hours for this position are from 9:30am to 5:30pm. The Mayor's Office of Contract Services ... Desk Unit is part of a central services and support group within the Technology Division at MOCS. The...The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical … more
    City of New York (03/27/25)
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  • Service Desk Technician

    City of New York (New York, NY)
    …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. ... Support and set up audio/visual equipment, computers, and Laptops...by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in the Hybrid Work… more
    City of New York (04/04/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    Job Description Salary: $ 55K - $ 56,650K Note: This is NOT a Helpdesk /Desktop Support position. Hours are from 9:30am to 5:30pm Organizational Profile: The ... and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of vendors to… more
    City of New York (03/27/25)
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  • Network & Systems Engineer

    Siena College (Loudonville, NY)
    …of security policies and procedures, including system backups and monitoring. Acts as tier 3 support for helpdesk calls that are beyond the expertise of the ... Job Description: The Network & Systems Engineer provides technical support for the organization's IT infrastructure, ensuring smooth operation...helpdesk specialists or which require elevated server privileges to… more
    Siena College (04/30/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong… more
    City of New York (05/14/25)
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  • Desktop Support Technician

    TEKsystems (New York, NY)
    …Science, or related field (or equivalent experience). 1-3 years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows 11 OS and ... We are seeking a skilled and customer-focused Windows 11 Desktop Support Technician to join our IT support team. In this role, you will be responsible for… more
    TEKsystems (05/14/25)
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  • Cleared Computer Technician

    Colossal Contracting, LLC (Albany, NY)
    …Requirements + Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve challenging technology ... Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Albany, NY. This individual...team of 17 technicians sitting across multiple sites in support of our customer and will answer to a… more
    Colossal Contracting, LLC (05/09/25)
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  • Software Technical Support Associate IV

    Xerox (Albany, NY)
    …+ Change management **Qualifications:** + Communication: Clear interaction with users + Helpdesk experience: 1ST line support , technical + Technical Knowledge: ... Software Technical Support Associate IV **General Information** Press space or...www.xerox.com . **Main Responsibilities:** **Issue Management:** + Lead and support assigned projects, supporting both hardware and software in… more
    Xerox (04/30/25)
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  • Director of IT

    Rochester Housing Authority (Rochester, NY)
    …changes in procedures or desired results; Supervise the ongoing operations of the IT Support helpdesk providing the quality and timely support to employees ... concerning their hardware and software needs. Coordinates training in the use of the Housing Authority's computer system and personal computers; Writes complete documentation of operating procedures according to Housing Authority standards for users; Provide… more
    Rochester Housing Authority (03/11/25)
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  • IS Support Analyst

    Pyrotek (Sanborn, NY)
    …Analyst Tier 1 responsibilities, including but not limited to: + Liaising with and providing support via the helpdesk system to end users and staff on endpoint ... + Microsoft and IS certifications, a plus. Knowledge/Skills/Abilities + Customer Support . Ability to effectively troubleshoot and complete helpdesk tickets… more
    Pyrotek (05/10/25)
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