- University of Rochester (Rochester, NY)
- …workstations, software, and peripherals. + Serves as initial point of contact for IT support via Helpdesk ; triages tickets, resolves Tier 1-2 issues, and ensures ... key technical resource for the Customer Technology team, delivering Tier 1-2 support and solutions across hardware, software, and systems. Provides frontline and… more
- Duolingo (New York, NY)
- …lifecycle processes, streamlining account provisioning, device enrollment, and software access. + Support IT Helpdesk and Workplace Tech Teams, assisting with ... system integrations and troubleshooting. + Continuously enhance IT systems, using feedback and best practices to drive efficiency. + Troubleshoot network, identity, and security issues, ensuring reliable and secure IT operations. + Identify inefficiencies,… more
- Regional Transit Service (Rochester, NY)
- Technical Support Administrator Apply Now! Back to search Location: Rochester, NY Posted: 5/12/2025 Location Name: RTS Monroe Wage Max: 28.85 Hourly Wage Min: 26.44 ... Time Shift: Monday - Friday JOB SUMMARY: The Technical Support Administrator provides exceptional technical support to...customers by resolving hardware, software, and system issues via helpdesk , email, phone, and in person. They manage … more
- The Research Foundation for SUNY (Albany, NY)
- …+ Manage campus user accounts for third-party software + Establish and maintain support processes documentation for helpdesk services. Core Values + Awareness of ... regarding significant events. + Conduct other duties as assigned. Production Support : + Assess production issues criticality and restore application and/or functions… more
- City of New York (New York, NY)
- …email, and in person. They will be responsible for handling escalations from the BSC support team (level 1 helpdesk ) and other IT Division staff. - The person ... individual will join a team of senior technicians who support 700 users in our locations in Brooklyn and...individual must be proficient, and will be required to support : - VMWare version 7.0 U3, including vCenter management,… more
- Meta (New York, NY)
- **Summary:** The Enterprise Solutions team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical ... WhatsApp, Threads, and Oculus). Our goal is to deliver technical/non-technical support with a focus on customer service, satisfaction, and timeliness. **Required… more
- Odeko (New York, NY)
- …and business lines, but are single-minded in our mission to develop technology to support the many needs of our customers. We believe that small businesses need ... support now more than ever, and that Odeko is...and resolving IT related issues + Proficiency with IT Helpdesk services like JIRA Service Desk + Proficiency in… more
- Robert Half Technology (New York, NY)
- Description We are looking for an experienced Desktop Support Analyst to join our team in New York, New York. This long-term contract position offers the opportunity ... the ability to manage multiple tasks effectively. Responsibilities: * Provide deskside support to resolve hardware and software issues for end-users. * Troubleshoot… more
- City of New York (New York, NY)
- …IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support the human resources needs of the Department of Social Services (DSS), the ... Systems Unit is responsible for providing computer and technical support to HRS staff. This includes preparing critical statistical...Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of… more
- Bright Horizons (Roosevelt, NY)
- …and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. _Come build a brighter future with us_ . HAVING TECHNICAL ... part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable… more