- College of Mount Saint Vincent (Bronx, NY)
- …other. Job Description Reporting to the CIO, the Manager of IT Support Services leads frontline technology operations across campus. This hands-on leadership role ... blends technical expertise, user support , and long-term strategy. The manager ensures seamless integration...in service desk or IT leadership. + Experience managing helpdesk operations and projects across multiple sites. + Knowledge… more
- Alaant (Glens Falls, NY)
- …an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits for the IT Support ... + Medical, Dental and Vision insurance **Responsibilities for the IT Support Manager:** + **IT Support and Operations Management** **:** + Oversee IT support … more
- Binghamton University (Binghamton, NY)
- …College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, ... the administration, documentation, and optimization of computing environments that support academic and research initiatives. Key Responsibilities: + Physical and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The ER&R Support Center Analyst will be a member of the...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to ... with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine the needed… more
- Custom Computer Specialists (Hauppauge, NY)
- …for over 45 years. We continue to successfully deliver network integration, support services, product solutions, and application services to our valued clients. Our ... Inc. continues to successfully provide network integration, technical personnel, support services, products solutions, and consulting to our valued clients… more
- City of New York (New York, NY)
- …cities. The TLC Information Technology (IT) Department is looking for a Technical Support College Aide who is energetic and eager to assist in providing technical ... support and who can handle the responsibilities listed below. Responsibilities include: - Monitors Helpdesk portal and handles work orders in a timely fashion -… more
- Rallye Motor Company (Roslyn, NY)
- …explain its solution. Range - $25 - $28 Hourly (Based on experience) Technical Support : + Act as the first point of contact for users experiencing desktop, laptop, ... Respond to and resolve technical issues via phone, email, remote access, and in-person support . + Escalate complex or unresolved issues to Tier II/III support … more
- City of New York (New York, NY)
- …IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support the human resources needs of the Department of Social Services (DSS), the ... Systems Unit is responsible for providing computer and technical support to HRS staff. This includes preparing critical statistical...Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of… more
- Ryder System (Albany, NY)
- …and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more
- STELLAR SERVICES (New York, NY)
- …Duties: + Deliver training on the Asite platform to end users. + Monitor support emails and voicemails received from Client's Asite end users and resolve problems or ... environment + Ability to prioritize urgent requests and multitask + Helpdesk experience preferred + Experience working in a document management platform… more