- The Research Foundation for SUNY (Albany, NY)
- …The Level IV Desktop Technician serves as the highest level of end-user support , providing expert technical assistance and ensuring optimal service delivery for the ... DUTIES AND RESPONSIBILITIES: Key Responsibilities: + Provide advanced technical support for desktops, laptops, mobile devices, printers, AV, and peripheral… more
- Colliers Engineering & Design (Rochester, NY)
- …keeping things running smoothly-and making users' days better with your top-notch support skills. Love technology and solving problems? Apply today and bring your ... to a team that values curiosity, creativity, and great support ! Responsibilities + Collaborate with other departments within the...+ Serve as the first point of contact for helpdesk inquiries. + Record, track, and document the help… more
- Canon USA & Affiliates (Albany, NY)
- …the goals as set by the department. This person also acts as a first tier of support for the system when issues are escalated from the CMSU helpdesk or from LMS ... LMS Administrator is a key escalation point for LMS-related support issues and includes: The first point of contact...first point of contact for LMS managers with product support questions is the LMS administrator. The LMS administrator… more
- Live Nation (New York, NY)
- …Shadow and support the IT Specialist with ongoing projects and helpdesk tickets + Escalate complex technical issues to appropriate team members Qualifications: ... Manager Academic credit required Position Summary:The IT Intern will support the daily operations of the IT department by...functional before meetings + Assist users with basic technical support issues, such as password resets and account lockouts… more
- Omnicell (Schenectady, NY)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy operations ... by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison… more
- CUNY (New York, NY)
- …maintains the University's network, operates the University's Data Center and helpdesk , and develops disaster recovery plans for business continuity. Additionally, ... and managing enterprise-level information systems and cloud-based infrastructure solutions in support of a large, complex academic institution. Reporting to the… more
- Omnicell (Albany, NY)
- …and updating documentation. + Managing optimal medication inventory levels. + On-site support and training for customers. + Implementation expertise and on-site ... support : Own the entire medication assignment process, utilizing Omnicell's...equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with… more
- Bright Horizons (Elmont, NY)
- …skills will help shape the success of our early childhood center. Support the Center Director with daily operations, ensuring everything runs smoothly and ... and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. _Come build a brighter future with us_ . Bright Horizons… more
- Bright Horizons (NY)
- …and prepares 3 and 4 year-old children for kindergarten. **Responsibilities:** + Support the lead teacher in planning and executing daily activities + Maintain ... and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. _Come build a brighter future with us_ . Bright Horizons… more
- CVS Health (Albany, NY)
- …user education and issue documentation, gathering feedback and providing analysis in support of continual product improvement. + This is an individual contributor ... moderate risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating understanding… more