- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …to join our helpdesk team. The ideal candidate will provide expert-level support to our clients, resolving the most complex issues and ensuring a high level ... duties and responsibilities:** . Provide expert functional and technical support to clients via phone, email, and chat. ....Document all customer interactions and issue resolutions in the helpdesk ticketing system. . Collaborate with Tier 1 and… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **43099BR** **Extended Job Title:** IT Support Senior Specialist **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** The Senior IT ... Support Specialist has an expert level of technical knowledge...Qualifications:** + CompTIA A+ certification Apple certification Dell Certification Helpdesk experience managing and servicing tickets through a service… more
- Citizenship and Immigration Services (Dallas, TX)
- …defense against illegal foreign infiltration and fraud. As a Supervisory Operations Support Specialist, you will oversee Operations Support Specialists who ... staff on a wide variety of administrative functions in support of the USCIS mission. Responsibilities Organizational Location: This...violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk… more
- Insight Global (Dallas, TX)
- Job Description Insight Global is looking for a IT Support Technician in the Dallas/Fort Worth Texas Area. This person will be able to travel to a variety of ... different locations to help support with IT related inquiries. Responsibilities: * Responsible for... for all hardware and software escalations from the helpdesk . * Responsible for hardware procurement; including placing orders… more
- Lumen (Austin, TX)
- …focuses on resolving customer-reported network issues and providing advanced technical support , including remote diagnostics and coordination with carriers to ensure ... and resolving customer reported trouble + Provide advance technical support to include remote trouble diagnostics and correction +...on any assigned actions. + Using Solarwinds and Web Helpdesk access this position will monitor and isolate layer… more
- Cushman & Wakefield (Dallas, TX)
- …procedures training and direction to new associates + Coordinate special events in support of client + Assist with measuring and reporting key performance indicators ... against service level agreements + Provide facilities helpdesk services on behalf of the client(s) and monitor...direction to new associates + Coordinate special events in support of client + Assist with measuring and reporting… more
- Insight Global (San Antonio, TX)
- …in San Antonio, TX. The Help Desk Analyst will provide frontline IT support for all locations worldwide, handling both on-site hardware issues and remote ticket ... fully on-site with flexibility for one remote day per week. Key Responsibilities: Helpdesk Coverage - Resolve ~50 tickets weekly via FreshDesk - Triage and… more
- Cornerstone Caregiving (Waco, TX)
- …serves as the central point of contact for all questions, requests, and support needs directed to the Finance Department. This role manages the department's ... corresponds to the applicant's experience and this role's needs Career Development & Support Receive initial corporate training & ongoing corporate support while… more
- CompuCom (San Antonio, TX)
- …Investment Banking businesses globally, working in a dedicated team of Service Desk support analysts. The individual needs to be able to demonstrate the willingness ... to learn quickly and understand the environment they support . The individual will be part of a team...Market Data (Reuters, Bloomberg, Factset, etc ) experience + Helpdesk / Call Management system + Bachelor's Degree (preferred)… more
- TEKsystems (Austin, TX)
- …fingerprinting background AND drug screening Overview: Join a fast-paced, enterprise-level IT support team in Austin! We're seeking a mid-level Service Desk Analyst ... with strong customer service and technical troubleshooting skills to support internal users via phone and chat. Key Responsibilities: + Provide Tier 1 and Tier 2 … more