- ARSIEM (Arlington, VA)
- …fostering a proven and trusted partnership with our government clients. We provide support to multiple agencies across the United States Government. ARSIEM has an ... of qualified professionals committed to providing the best possible support . As demand increases, ARSIEM continues to provide reliable...issues + Monitor and respond to users on IT helpdesk channels and phone lines + Assist in the… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …& Responsibilities End User Support : + Work alongside the team to provide helpdesk coverage during an early, mid, or late shift as needed, taking on incidents ... The Systems Engineer will be responsible for providing cross functional technical support and leadership, across a number of disciplines within IT. The Systems… more
- Cognizant (Richmond, VA)
- …AWS Connect System. They will work with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform and implement ... Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing... team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps… more
- General Dynamics Information Technology (Falls Church, VA)
- …experience **Job Description:** GDIT is hiring a **Microsoft365 Administrator** to support a Microsoft365 implementation with a federal customer. The **Microsoft365 ... Rockville, MD. Travel expenses will not be reimbursed.** **Responsibilities:** + Support the deployment of Microsoft365 solutions aligned with enterprise IT… more
- GovCIO (Newport News, VA)
- …GovCIO is currently hiring for a VTC/IPTV/AV Facilitator Operator to provide support at Fort Eustis, Virginia. HQ TRADOC has over 120 customized engineered ... Protocol Television (IPTV) and audiovisual (AV) installation and maintenance support for multiple TRADOC locations. **Responsibilities** Facilitate and operate… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …make recommendations for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents ... Customer Help Desk SOP and DAI Client Support Instructions related to Oracle DBA event/incident resolution. -Supports...hours. -Develops and delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP. -Provides functional,… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …(GDIT) seeks a highly motivated and experienced **Senior Database Administrator** to support a Defense Threat Reduction Agency (DTRA) mission in **Alexandria, VA.** ... This position will support the Defense Stockpile Management Systems (DSMS) which includes:...SQLPLUS, Team Foundation Server, Azure Devops, Jira, and Solarwinds Helpdesk . **Required Knowledge, Skills, and Abilities:** + Robust experience… more
- Canon USA & Affiliates (Richmond, VA)
- …the goals as set by the department. This person also acts as a first tier of support for the system when issues are escalated from the CMSU helpdesk or from LMS ... LMS Administrator is a key escalation point for LMS-related support issues and includes: The first point of contact...first point of contact for LMS managers with product support questions is the LMS administrator. The LMS administrator… more
- Node.Digital (Arlington, VA)
- …Clearance Node is seeking a Lab Manager/ Systems Administrator to support this critical customer mission. Responsibilities: - Applying advanced analytical skills ... supporting command decision-making and execution of mission requirements - Support the implementation of new technologies and equipment in...issues - Monitor and respond to users on IT helpdesk channels and phone lines - Assist in the… more
- COOLSOFT (Richmond, VA)
- …rights, security, and system groups Manages and monitors customer IT issues using helpdesk tools - Keystone Edge (KSE), Shared Email Inbox, and SharePoint. Provides ... support over the phone, in person, and using remote...a liaison to ensure the delivery of high-performance IT support services Works directly with customers to assist in… more