- Public Consulting Group (Tallahassee, FL)
- …system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...members from EDPlan Innovations o Coordination with Technical Business Analyst to articulate change requests and product feedback and… more