• Sr. Helpdesk Analyst

    Sprinklr (New York, NY)
    …here: The Sprinklr Way. **Job Description** ​ About the Role (what you'll be doing) + Local support of the New Yorkoffice on site 5 days a week + Will be required to ... be flexible in terms of working hours to support onsite events + Global support of all Sprinklr users. + Tracking & documenting of all support activities +… more
    Sprinklr (06/17/25)
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  • Director, Helpdesk Facilities

    City of New York (New York, NY)
    …PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST . The Administration for Children's Services (ACS) protects and promotes the ... in the community. The Division of Administration provides a wide range of support services throughout ACS to ensure all Divisions receive adequate and efficient … more
    City of New York (07/04/25)
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  • Systems Analyst

    Precipart (Farmingdale, NY)
    …Team. The Systems Analyst will play a crucial role managing the Helpdesk , responding to service requests, and assisting with projects and deployment. They will ... PrecipartSystems Analyst Farmingdale, NY 11735 Precipart. located in Farmingdale,...mindset, with a strong commitment to providing responsive, solutions-focused support that ensures a positive experience for end users… more
    Precipart (06/18/25)
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  • ER&R Support Center Analyst

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine ... calls and emails and complete outreach as necessary. The Support Analyst must maintain a high level...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
    ASM Research, An Accenture Federal Services Company (06/18/25)
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  • Technical Support Analyst

    Fox Rothschild LLP (New York, NY)
    **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... + Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support… more
    Fox Rothschild LLP (07/11/25)
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  • Business Program Analyst

    City of New York (New York, NY)
    …ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support the human resources needs of the Department of Social Services (DSS), the ... The HR Systems Unit is responsible for providing computer and technical support to HRS staff. This includes preparing critical statistical reports for management,… more
    City of New York (05/14/25)
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  • Data Systems Analyst

    City of New York (New York, NY)
    …the Workforce Data Analytics and Reporting team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite ... school or working. The Workforce Connect division is seeking aa Data Systems Analyst to join the Workforce Policy, Integration and Operations team, to offer… more
    City of New York (06/18/25)
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  • Help Desk Analyst II

    Robert Half Technology (New York, NY)
    Description Required: 2-4 years of experience in a Helpdesk , Service Desk, or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, ... emphasis on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk, Zendesk). Basic… more
    Robert Half Technology (06/20/25)
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  • Network Support Analyst III

    Ryder System (Albany, NY)
    …and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more
    Ryder System (07/08/25)
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  • IT - Service Management and Production Control…

    City of New York (New York, NY)
    …Blueprint for Housing and Homelessness, Mayor Adams' comprehensive housing framework. To support this important work, the administration has committed $5 billion in ... Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations,...driving the operations of all 1st and 2nd line support tickets in order to support HPD… more
    City of New York (07/19/25)
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