- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be ... required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong communication… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , ... Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is...a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of desktop… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …with issuers related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine ... calls and emails and complete outreach as necessary. The Support Analyst must maintain a high level...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- Raymond James Financial, Inc. (Memphis, TN)
- …Background** + Associate's degree (or equivalent experience). + 2-3 years in a technical helpdesk or IT support role. + Bonus points for certifications (CompTIA, ... in the future. **What You'll Do** As an Associate Analyst , you'll be the go-to expert for second-level technical..., you'll be the go-to expert for second-level technical support -delivering solutions that keep our teams running smoothly. Whether… more
- Elevance Health (Nashville, TN)
- **Cyber Security Analyst Senior** **Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while ... providing flexibility to support productivity and work-life balance. This approach combines structured...is granted as required by law. The **Cyber Security Analyst Senior** is responsible for managing the delivery of… more
- Ryder System (Nashville, TN)
- …and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more
- CVS Health (Nashville, TN)
- …user education and issue documentation, gathering feedback and providing analysis in support of continual product improvement. + This is an individual contributor ... moderate risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating understanding… more
- Public Consulting Group (Nashville, TN)
- …system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...members from EDPlan Innovations o Coordination with Technical Business Analyst to articulate change requests and product feedback and… more
- SouthEast Bank (Knoxville, TN)
- …and developers to solve business challenges through technology solutions + Mentor Business Analyst and SME's in order to expand their knowledge of the system/banking ... Other tasks as needed + Analyze data to help support business requirements gathering, data quality and marketing analytics...meet our disclosure requirements. + Manage internal and external helpdesk tickets and be a liaison between our business… more