- General Dynamics Information Technology (Annapolis Junction, MD)
- …Help Desk Technician Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means ... GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today...Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure WHAT YOU'LL NEED… more
- NCR VOYIX (Annapolis, MD)
- …to satisfy customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC QUALIFICATIONS: ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support ,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Systems Specialist Senior Transform technology into opportunity as a Systems … more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, connectivity ... issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks,...environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Directorate, HQFDNS Front Office, Intelligence Division. As an Intelligence Research Specialist , you will represent the organization on committees and working ... public safety, and fraud trends that address Key Intelligence Questions (KIQ's); Support the Request for Information (RFI) program; and Provide open source… more
- Cognizant (Annapolis, MD)
- …this AWS Connect System. They will work with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform and ... Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing... team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps… more