• CCaaS Observability Technical Writer (remote)

    Cognizant (Richmond, VA)
    …this AWS Connect System. They will work with a team of 5 contact center operational support specialist who will provide support for the CCaaS platform and ... Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing... team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps… more
    Cognizant (07/29/25)
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