- Colossal Contracting, LLC (Albany, NY)
- Cleared Computer Technician Albany, NY (http://maps.google.com/maps?q=US+Hwy+Reservation+Atomic+Proj+Ballston+Spa+NY+USA+12020) * Engineering Description Colossal ... headsets, card readers, projectors, and KVM switches. The Computer Technician will be a part of a team of...of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve challenging technology… more
- Meta (New York, NY)
- **Summary:** The Enterprise Solutions team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical ... customer service, satisfaction, and timeliness. **Required Skills:** Enterprise Support Technician Responsibilities: 1. Troubleshoot or escalate issues as appropriate,… more
- The Research Foundation for SUNY (Albany, NY)
- …Jun 18 2025 Job Description: FUNCTION & SCOPE: The Level IV Desktop Technician serves as the highest level of end-user support, providing expert technical assistance ... with empathy and professionalism. + Act as an escalation point for helpdesk agents, assisting with troubleshooting and mentoring. + Diagnose and resolve hardware,… more
- MUFG (New York, NY)
- …Executive and Board member support. Job scope includes work on helpdesk tickets, PC builds and deployments, desktop troubleshooting, hardware and application ... installs, printer maintenance, Intune and iOS configurations and remote user support. **Responsibilities:** **Support General Level II:** + Provide technical support for remotely connected users through VPN. + Track hardware/software assets and ensure… more
- City of New York (New York, NY)
- …Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. Support and ... set up audio/visual equipment, computers, and Laptops in several conference rooms, training rooms and Auditorium. Assist with IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123… more
- City of New York (New York, NY)
- …operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment of ... operating system and application security patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end-user desktop & laptop computer hardware,… more
- FirstLight Fiber (Victor, NY)
- …and on-site users depending on operational needs. + Monitor and manage the helpdesk ticket queue, ensuring tickets are prioritized based on urgency and impact. + ... or equivalent experience preferred. + 1+ years of experience in an IT helpdesk , service desk, or technical support role (internships or coursework may be… more
- International Rescue Committee (New York, NY)
- …while leading initiatives to close performance gaps. + Facilitate global Tech Support meetings to resolve recurring issues and drive continuous improvement. ... by preparing reports and publishing regular newsletters for the Helpdesk team + Assist with budgeting for tools, software,...and staffing needs. + Oversee onboarding processes for new Helpdesk staff globally. + Track and schedule regular training… more
- Rallye Motor Company (Roslyn, NY)
- …luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on computer systems. You ... offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able...related to software and hardware deployments, account administration, and helpdesk tasks. + Draft knowledgebase articles, FAQs, and user… more
- City of New York (New York, NY)
- …with providers such as Box, Salesforce, ServiceNow, and others is a plus. - The technician will be required to work with minimal supervision and in a project team ... application development, network administrators, and storage administrators. - The technician should be a "self-starter" as they will be...handling escalations from the BSC support team (level 1 helpdesk ) and other IT Division staff. - The person… more
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