- TEKsystems (Coppell, TX)
- …from a very quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk ... oral communication Ability to learn and troubleshoot custom applications Non- Technical Requirements: Great "people skills" with demonstrated ability to communicate… more
- Mass Markets (Dallas, TX)
- …a globally expanding, industry-leading organization. We are looking forhelp desk representativesto support inbound customer service, technical support , and ... the job, and be highly reliable. This is an entry- level position that offers on the job paid training....THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This… more
- Mass Markets (Killeen, TX)
- …Desk Representativesto join our team in supporting inbound customer service, technical support , and back-office operations for both commercial and ... THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (Dallas, TX)
- …SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for ... commercial and public sector support positions. In this role, you will handle inbound...this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries,… more
- Mass Markets (Killeen, TX)
- …expanding, industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representativeto provide first- level support ... solutions and product configurations. + Escalate unresolved issues to higher- level support or engineering teams. + Document...older + High school Diploma/GED + 1-2 years of technical support or IT helpdesk … more
- L3Harris (Greenville, TX)
- …not required but must have the ability to obtain. + Proven experience in a helpdesk or technical support role. + Strong understanding of computer systems, ... Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests… more
- Insight Global (Fort Worth, TX)
- …customers to help deliver technical solutions. The ideal candidate will need level 2 IT Helpdesk experience and some knowledge of transportation management. ... you will track the resolution with the assigned IT technical team and make sure ticket root cause is...as a Business Analyst 2 past years working within Helpdesk / IT Support Extensive experience with Excel… more
- SHI (Austin, TX)
- …**Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety ... from end-users across the organization, covering hardware, software, and application support . + Independently interpret, diagnose, and resolve technical issues… more
- DR Horton, Inc. (Arlington, TX)
- …* Assist manager in establishing and coordinating special assignments within the Helpdesk * Provide phone, webchat, and in-person support to end ... sale of high quality homes designed principally for the entry- level and first time move-up markets. The Company also...user accounts for several different systems * Provide executive support * Write technical documentation and workflows… more
- Capital One (Plano, TX)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... and strategies. Responsibilities include defining features and collaborating with technical teams to ensure delivered capabilities meet business objectives. The… more