- TEKsystems (Coppell, TX)
- …from a very quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk ... oral communication Ability to learn and troubleshoot custom applications Non- Technical Requirements: Great "people skills" with demonstrated ability to communicate… more
- Mass Markets (Dallas, TX)
- …a globally expanding, industry-leading organization. We are looking forhelp desk representativesto support inbound customer service, technical support , and ... the job, and be highly reliable. This is an entry- level position that offers on the job paid training....THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This… more
- Mass Markets (Killeen, TX)
- …Desk Representativesto join our team in supporting inbound customer service, technical support , and back-office operations for both commercial and ... THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This...+ Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.… more
- Mass Markets (Dallas, TX)
- …SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for ... commercial and public sector support positions. In this role, you will handle inbound...this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries,… more
- Mass Markets (Killeen, TX)
- …expanding, industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representativeto provide first- level support ... solutions and product configurations. + Escalate unresolved issues to higher- level support or engineering teams. + Document...older + High school Diploma/GED + 1-2 years of technical support or IT helpdesk … more
- L3Harris (Greenville, TX)
- …not required but must have the ability to obtain. + Proven experience in a helpdesk or technical support role. + Strong understanding of computer systems, ... Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests… more
- AireSpring (Dallas, TX)
- …to manage complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the ... Managed Security which has earned its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that… more
- TEKsystems (El Paso, TX)
- …+ Troubleshoot and resolve escalated Tier 2 support tickets, including complex technical problems. + Handle common helpdesk requests such as password resets, ... dedicated Site Support Specialist to provide hands-on technical support at our new El Paso...+ Experience in both Level 1 and Level 2 Helpdesk /Tech Support roles.… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …Representative to join our helpdesk team. The ideal candidate will provide expert- level support to our clients, resolving the most complex issues and ... is acceptable. **Your future duties and responsibilities:** . Provide expert functional and technical support to clients via phone, email, and chat. .… more
- Insight Global (San Antonio, TX)
- …hours - Handle password resets, Wi-Fi issues, and Level II troubleshooting Technical Tasks - Install and support Windows 11 desktops/laptops - Maintain PC ... flexibility for one remote day per week. Key Responsibilities: Helpdesk Coverage - Resolve ~50 tickets weekly via FreshDesk...school diploma or equivalent. - 3+ years of IT support experience, including Level II troubleshooting. -… more