- Forward Air (Dallas, TX)
- …to sites to upgrade, install, test, and train users on new systems + Provide Level 2 helpdesk support for networked items, including computers, printers, ... developing network designs, managing installation/construction services, and providing 2nd level support for service operations and data...At least 4 years of experience in customer-facing software technical support in a support … more
- KBR (Houston, TX)
- Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the… more
- KBR (Houston, TX)
- …that all IT related needs of the program are addressed to ensure the highest level of government customer support on a daily and ongoing basis. Please Note: ... as required. + Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. +...mobilizations and demobilizations, as well as full life cycle support . + Resolve, or work with technical … more
- SAS Shoemakers (San Antonio, TX)
- …of high-quality comfort footwear. Position SAS has an opening for a Desktop Support Technician. The Desktop Support Technician will be responsible for ... maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and updating software and hardware for all IT… more
- Xylem (Houston, TX)
- …ongoing canvas app development projects _Helpdesk Management_ + Manage the Level2 / Level 3 support queue for SharePoint, Power Apps/Automate, OneDrive, and Viva ... strong business analysis skills and the ability to lead helpdesk queue. **Core Responsibilities:** _SharePoint Online Enterprise Administrator_ +...Engage by overseeing support ticket management, escalation, and resolution in line with… more
- Daisy Brand (Garland, TX)
- …Job Details Job Location Garland - Garland, TX Job Category 1050 - Computer support specialists Description Daisy Brand is currently looking for a junior to mid- ... level (Field) Service Desk Technician. Primarily, the candidate will support local branch end users and related endpoints. Remote support will include our… more
- American Heart Association (Dallas, TX)
- …and optimizations to drive adoption and usage for the product. Creates/maintains technical support documentation for the ESM platform. Trains American Heart ... the customers' requirements and deliverables are up to their satisfaction. + ** Technical Leadership:** Guides technology teams with the high- level scoping of… more
- Insight Global (Dallas, TX)
- …and optimizations to drive adoption and usage for the product. Creates/maintains technical support documentation for the ESM platform. Trains client stakeholders ... meets the customers' requirements and deliverables are up to their satisfaction. Technical Leadership: Guides technology teams with the high- level scoping of… more
- CAE USA INC (Arlington, TX)
- …properly document within a service desk ticket system and maintaining service level agreements. Essential Duties and Responsibilities + Supports end users by ... deployment of new technology. + Performs client setup at desktop level - installing, upgrading, implementing and configuring operating systems, applications,… more
- Orion Consortium (San Antonio, TX)
- Key Responsibilities: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for… more
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Senior Platform Engineer (5 years of systems engineering experience)
- Raytheon (Richardson, TX)