- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …configuration. - Ensures IT CSC Helpdesk is trained and enabled to provide Level 1 end user support for existing and new applications, continuously shifting ... support and knowledge to Level 1 as applicable. - Obtains regular processing reports...requirements. - Monitor applications for performance problems. - Provides technical support for interfaces. - Provides … more
- NANA Regional Corporation (Herndon, VA)
- …escalation to Tier II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in person for end users of ... intern will assist providing the timely delivery of high-quality Level 1 services & support to all...+ Must be currently enrolled in college, university or technical /vocational school. + A desire to enter the IT… more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the… more
- NANA Regional Corporation (Herndon, VA)
- …Tier III technicians + May learn IT Develpment + Provides exceptional customer service and Helpdesk support via phone, email, and in person for end users of ... intern will assist providing the timely delivery of high-quality Level 1 services & support to all...+ Must be currently enrolled in college, university or technical /vocational school + A desire to enter the IT… more
- Leidos (Alexandria, VA)
- …✅ Experience working in an Administrative Assistance capacity. ✅ Experience in **DoD helpdesk support and troubleshooting** . ✅ Proficiency in **Microsoft Office ... ✔ Support **classified and unclassified executive meetings** , ensuring ** technical efficiency and security compliance** . ✔ Maintain compliance with **DoD… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Technician is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is the key to ... as the first point of contact for customers seeking technical assistance over the phone or email. + Perform...problem-solving process. + Direct unresolved issues to the next level of support personnel. + Provide accurate… more
- NANA Regional Corporation (Stafford, VA)
- …using Excel statistical methods, charts, and pivot tables. + Experience in a technical support position or training in a Windows-based IT environment (3 ... Suvi is looking for a Training & Field Support Specialist to work in Stafford, VA at...written communication skills and outstanding customer service. + Intermediate level experience in Microsoft Office Suite (Outlook, Word, Excel,… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …system software applications running on a variety of hardware environments. These applications support the overall user environment in areas such as but not limited ... applications Asset Management etc. Serves as a liaison between the Helpdesk system administrators database administrators and functional Client Computing users.… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …and expectations. Directs and supervises staff which are responsible for first level technical support , documentation, tracking, escalation, and follows ... with minimal supervision. + Supervise staff responsible for first level technical support , ensuring all...(Service Desk, Operations, etc) + 3 plus years computer operations/ helpdesk + 3 plus years' client service or public… more
- Nightwing (Arlington, VA)
- …or in a similar cloud-based role - 2+ years of directly relevant experience in IT Helpdesk support . - 2+ years MacOS and iOS experience. - Must be able to ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
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