- Insight Global (Baton Rouge, LA)
- …resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/ Tier 3 support when needed - Follow IT security, ... Description We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton...related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics and… more