- Georgia Military College (Milledgeville, GA)
- …technology equipment + Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as needed/assigned including ... Tier 1 Technician (PT) Job Details Job Location...Military College is now accepting applications for a part-time Tier 1 Technician. This position will assist the full-time… more
- Georgia Military College (Fairburn, GA)
- …classroom technology and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to answer basic ... Media/Technology Related: + Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk... tier 1 student, faculty, and staff IT helpdesk tickets on accounts and learning technologies. + Coordinates… more
- Department of Defense Education Activity (Fort Benning, GA)
- …for oversight, management, coordination, and trend analysis of the DoDEA Helpdesk Trouble Ticket System Conduct extensive coordination and collaboration with ... applications and other IT matters. Oversee the operations and activities of Tier 1 Level Customer Support. Communicates the organization's overall strategic plan… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ Answer phones and respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues + Respond to ... internal Helpdesk support tickets + Respond to alarms and take...with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone… more
- Georgia Systems Operations (Tucker, GA)
- …of Georgia. Support includes desktop, mobile, audio-visual, application, printers, and provides Tier 1 response for all solutions supported by Shared Services IT. ... : 10 years in the area of IT service desk, IT Helpdesk , IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent… more
- Public Consulting Group (Atlanta, GA)
- …training on use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to ... to data or reporting requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of contact internally for Regional Teams… more
- Canon USA & Affiliates (Atlanta, GA)
- …and meets the goals as set by the department. This person also acts as a first tier of support for the system when issues are escalated from the CMSU helpdesk or ... from LMS managers and instructors. The LMS Administrator is the primary technical liaison between CMSU and the LMS vendor. Finally, this individual provides training, compiles/generates reports, and makes modifications to the system as business needs dictate.… more
- HCA Healthcare (Pooler, GA)
- …tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of experience that ... two years' experience in IT desktop support, customer service, helpdesk , and general technology support. + Skills/Special Qualifications: Customer satisfaction-… more
- CBRE (Savannah, GA)
- …facility management solutions. We self-perform core services while collaborating with top- tier soft service providers to offer customized facility and project ... system and CMMS, ensuring accurate job status and data integrity. *Monitor Helpdesk activity, log service requests, and coordinate timely resolution with internal… more
- Elevance Health (Atlanta, GA)
- …and/or technology services, which may include server, desktop, software, network, database, helpdesk components. **How you will make an impact:** + Provides trouble ... experience, which would provide an equivalent background. + Requires experience providing top- tier support for 3 or more of the information security technology… more