• IT Support Specialist (Entry Level)

    Knowles Precision Devices (Itasca, IL)
    …enterprise IT. The successful candidate will contribute to endpoint engineering, provide Tier 1 helpdesk support, assist in cybersecurity monitoring, and support ... BitLocker). + Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support + Provide Tier 1 technical support for… more
    Knowles Precision Devices (10/31/25)
    - Related Jobs

  • Tier 2 Engineer

    Proven IT (Naperville, IL)
    …escalations from Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs through remote diagnostics and ... Tier 2 Engineer Naperville, IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT...(http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is responsible for various managed IT… more
    Proven IT (11/19/25)
    - Related Jobs

  • Tier 1 Engineer

    Proven IT (Tinley Park, IL)
    Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I ... is the first level of technical customer support. The Tier I Engineer has a broad understanding of the...Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs… more
    Proven IT (11/19/25)
    - Related Jobs

  • IT Support Specialist I

    Prime Healthcare (Des Plaines, IL)
    …members to join our corporate team! #LI-KT1 Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier one IT support ... for hardware and software applications. Utilizes help desk software to keep an accurate account of all incoming calls. Documents all incidents and routes call and notifies technicians of any critical situation requiring immediate attention based on the… more
    Prime Healthcare (01/08/26)
    - Related Jobs

  • IT Support Specialist II

    Prime Healthcare (Des Plaines, IL)
    …members to join our corporate team! Responsibilities Provides telephone support for helpdesk and all associated processes. Provides tier two telephone support ... for hardware and software applications. Utilizes help desk software to keep an accurate account of all incoming calls. Routes call and notifies technicians of any critical situation requiring immediate attention. Provides assistance to IT technicians and IT… more
    Prime Healthcare (01/07/26)
    - Related Jobs

  • Service Desk Manager

    GovCIO (Springfield, IL)
    **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... meet with customer representatives. **Responsibilities** + Manage and mentor Tier 1 Service Desk Technicians, ensuring that all government...accurate routing of tickets that cannot be handled by tier 1. + Follow ITIL best practices for Incident… more
    GovCIO (01/09/26)
    - Related Jobs

  • Leave of Absence Oracle HCM (HRIS) Specialist…

    Grant Thornton (Downers Grove, IL)
    …of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate complex issues as ... Dynamic Skills, OTBI reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and… more
    Grant Thornton (11/12/25)
    - Related Jobs